Our client is seeking a customer-centric Customer Service Advisor to join their team in Kimberley . This hybrid role offers the chance to engage with customers, resolve inquiries, and enhance their overall experience with our services. This position requires strong communication skills and the ability to balance work from home flexibility with in-office collaboration.

Handle inbound customer inquiries via phone, email, and live chat. Assist customers with troubleshooting, order placement, and account management. Resolve customer complaints and issues efficiently and professionally.

Maintain detailed and accurate records of customer interactions. Collaborate with other departments to ensure a seamless customer journey. Previous experience in a customer service or advisory role. Proficiency in using CRM systems and customer support platforms.

Strong problem-solving abilities and a customer-focused mindset. Ability to adapt to a hybrid work environment , blending remote and office duties. High school diploma or equivalent required. Competitive salary with performance incentives.

Opportunities for training and career advancement.

📌 Customer Service Advisor - Kimberley
🏢 Placements24
📍 Kimberley