Join FloSports as a Customer Service Advocate and leverage your bilingual skills to enhance the customer experience. This role focuses on providing exceptional support in both Canadian French and English. In this energetic position at FloSports, you will be pivotal in delivering solutions and guiding customers through our sports streaming platform.

Your ability to troubleshoot and communicate effectively will be key to ensuring satisfaction. Collaborate across departments to keep our service high-quality and user-friendly. Key Responsibilities:

- Engage with customers through phone and email support
- Resolve inquiries and technical issues in real time
- Escalate any bugs or serious concerns appropriately
- Help partners utilize our software effectively
- Maintain customer accounts with attention to detail

Requirements:

- Minimum of two years in customer service preferred
- Bilingual in Canadian French and English
- Strong problem-solving skills and team-oriented mindset
- Comfortable in a fast-paced work environment
- Availability for various shifts, including evenings and weekends

Support our mission at FloSports and make a difference in the lives of sports fans and athletes!

📌 Customer Service Advocate at FloSports (Ontario)
🏢 FloSports
📍 Ontario