Foundation Physiotherapy and Wellness is a group of modern health care clinics located in Toronto. We are looking to add a full-time Client Experience Representative at Etobicoke (Two locations: This is the ideal job for a passionate and engaging service orientated candidate to work in a positive health care setting!

Foundation

Physiotherapy is a physiotherapist-owned and operated facility. We provide physiotherapy, chiropractic and massage therapy services to clients living and/or working in downtown Toronto.

At Foundation

Physiotherapy, our focus is on delivering exceptional results and services, learning new techniques, advancing our capabilities, and making the healthcare environment fun! We require enthusiastic individuals to regularly engage with clients, along with ensuring the clinic's experience is kept at a high quality. This position is catered to a candidate looking to gain administrative and managerial skills, along with utilizing their creative energy.

Our staff will also enjoy credits to use in-house for massage therapy,



physiotherapy and chiropractic services! The ideal candidate would have previous customer service experience in gym/fitness settings, retail, or catering/hospitality.

Experience with billing, invoicing, collections and creating email communication would be an asset. The ideal candidate should have flexibility in working mornings (starting at 8:00am), evenings (until 8:00 pm), and Saturdays. High quality interactions with clients Delivering client services such as inquiries, bookings, payments Weekly reporting of clinic stats Maintaining and managing accounts receivables Managing, training, and overseeing the client experience team Direct support to the clinic director with reporting and billing Administrative tasks as assigned Creative and energetic Telephone AND in-person communication skills Morning and evening hours should be available Foundation Physiotherapy and Wellness is an equal prospect employer and commits to diversity and equity in the workplace.

📌 Customer Service Desk Associate- Full Time (Toronto)
🏢 Foundation Physiotherapy u0026 Wellness
📍 Toronto