Halifax, Nova Scotia Employment Type: Permanent Job Type: On-site Headquartered In Recent Glasgow, NS, Crombie Is An Integrity-driven, Caring, And Purpose-built Organization. An on-site fitness facility, or subsidized fitness centre memberships; Corporate discount rates; Professional development programs to help you grow and succeed; Our commitment to Diversity, Equity & Inclusion Crombie values diversity, and is committed to creating and maintaining a diverse, equitable, inclusive, and collaborative culture that is free of barriers, increases equity, and drives stronger business results. Members of visible minorities, persons with disabilities, Indigenous Peoples, women, and members of the LGBTQ2S+ community.

If you require accommodations during any stage of our recrutement process, please let us know how we can assist you by contacting us at [email protected] one of Canada’s leading REITs, we build spaces that will shape communities and have a lasting impact for generations. Supported by a solid foundation and focused value creation, Crombie is positioned to deliver consistent results and generate long-term sustainable growth.

Our winning culture is rooted in our values: outperform expectations, embody integrity, care passionately, deliver excellence together, and empower one another. We care for our employees, we support flexible work, compensate with great benefits, and work with you to help meet your career goals. Based out of Scotia Square in Halifax, NS the Customer Service Associate is the face of Crombie, answering any client questions related to building maintenance, operations,



and other matters, while providing exceptional customer service.

Additional duties of the Customer Service Associate include but are not limited to: Performs all required client services activities, efficiently and accurately, on a day-to-day basis, according to company procedures and guidelines. Demonstrates a professional attitude in order to promote a positive company image and provide excellent customer service. Helps maintain positive relationships with our clients/customers by responding to telephone and email inquiries in a timely, professional manner.

Monitors online client services platform/portal, recording and assigning tasks to employees. Initiates online requests with respect to customer/client issues, preparing incident summaries, insecure premises communications to clients and so forth. Monitors radios for entire Client Services team and cameras for the complex.

Responds to emergency and crisis situations following current company procedures and policies. Helps facilitate clear communication for all client services departments, including management, security, parking, maintenance, engineering and accounting employees. Other special projects and tasks as assigned.

Proficient in the use of computer systems. Demonstrated experience in a customer service-focused environment. Flexibility to work days, evenings, weekends is required.

Experience with Yardi Voyager is considered an asset. Clear criminal record check. External salary estimate websites are not affiliated with us and are not monitored for accuracy.

📌 Customer Service Representative (Flexible Hours + Immediate Hire) (Halifax Regional Municipality)
🏢 Crombie REIT
📍 Halifax Regional Municipality