Our client is seeking a qualified and customer-oriented Customer Service Advisor to join their team in Kimberley . This role is essential for providing first-class support and assistance to our clients, ensuring their needs are met with efficiency and care. You will be the primary point of contact, handling inquiries and resolving issues with a commitment to exceptional service standards.

This position is ideal for an individual who thrives in a client-facing role and is dedicated to building positive relationships within the local Kimberley community, contributing to a reputable organization. Respond to customer inquiries via phone, email, and in-person, providing accurate information and solutions. Assist customers with account management, product information, and service requests.

Process orders,



returns, and exchanges according to company policies. Document customer interactions and resolutions meticulously in the CRM system . Maintain a high level of product knowledge to effectively assist customers.

Previous experience in a customer service or client advisory role is required. Proficiency in using CRM software and standard office applications. High school diploma or equivalent; Competitive annual salary and potential for performance-based incentives.

Opportunities for professional development and training. Paid time off and company holidays. #

📌 Customer Service Representative - Nights/Weekends (Kimberley)
🏢 Placements24
📍 Kimberley