Become a Customer Service Specialist Coordinator driving customer satisfaction. Manage inbound and outbound communication to foster loyalty and resolve issues quickly. As a Customer Service Specialist Coordinator, you will ensure customer inquiries are handled with care and professionalism.

The role involves outreach to customers, tracking interactions, and facilitating effective communication between departments. Your proactive problem-solving efforts will directly impact service quality and customer experiences. Key Responsibilities:

- Respond to customer calls with professionalism and care
- Make outbound calls to verify and resolve customer needs
- Keep detailed logs of customer interactions
- Coordinate necessary information within the Service Department
- Prepare and manage customer-related documentation

Requirements:

- Strong telephone etiquette and customer service skills
- Proficiency in basic administrative tasks and MS Office
- Effective time management and organizational skills
- High school diploma or equivalent experience
- Ability to collaborate within a team setting

Enhance customer loyalty by delivering quality service as a Customer Service Specialist Coordinator.

📌 Customer Service Specialist Coordinator (Montreal)
🏢 Alsco Uniforms
📍 Montreal