Customer Service/Technical Support in the Remote Workforce Market-competitive salary based on the position offered Incentives and performance‑based bonuses Paid training Opportunities for personal and professional development Comprehensive benefits package including retirement savings plan, medical, dental, and vision insurance, and employee assistance program Handle customer inquiries and issues via inbound/outbound calls or internet communication Document and retrieve information in databases Offer additional products and/or services to support customer success Fluent in both written and spoken English and French High school diploma or GED Minimum of six months of customer service or sales experience Quiet and distraction‑free work environment for remote positions Exceptional service skills Strong computer navigation and IT knowledge; Personal qualities/skills important to the role (tech, service, etc.) Should you encounter any employer not adhering to these principles, please bring it to our attention immediately.

📌 Customer Service / Technical Support Representative-Remote (Bilingual: French/English) (Calgary)
🏢 Concentrix
📍 Calgary