Begin your journey with Foresters Financial as a Bilingual Client Support Representative. This hybrid role focuses on delivering exceptional service in both English and French while managing inbound inquiries. In this role, your 3-5 years of experience in customer service will help you create positive customer interactions.

You will engage with clients over the phone, listening actively and empathizing with their needs. Working across various departments, you’ll address inquiries and promote the advantages of Foresters membership effectively. Key Responsibilities:

- Respond to inbound customer service-related calls
- Follow up with clients as necessary to ensure satisfaction
- Maintain empathy while addressing customer concerns
- Collaborate with departments to solve client issues
- Promote valuable benefits of Foresters membership Requirements:
- 3-5 years in a customer service role required
- Fluent in English and French, spoken and written
- Ability to manage tight deadlines effectively
- Strong analytical and technical skills needed
- College Diploma or University Degree is a plus Foster solid client connections through your bilingual skills and dedicated service at Foresters Financial.

📌 Customer Services Work from Home Representative - Bilingual French (Toronto)
🏢 Foresters Financial Services
📍 Toronto