Enhance customer experiences as a Customer Support Specialist at ACX Burwell in London, ON. This full-time, onsite role is pivotal in managing vehicle repairs and customer communications. Join an innovative team at ACX Burwell, proudly part of AutoCanada.

This full-time Customer Service Representative position offers opportunities to support customer calls, schedule repairs, and manage warranty claims. Engage with a culture of learning and high-performance that recognizes your contributions. Key Responsibilities:

- Handle customer inquiries regarding repair statuses
- Create warranty estimates for dealership approval
- Schedule and manage vehicle repair appointments
- Take intake photos for collision vehicles
- Provide timely updates throughout the repair process

Requirements:

- College diploma or two years of relevant experience
- Experience in the automotive BDC setting preferred
- Proficient in Microsoft Office and related software
- Strong verbal and written communication skills
- Ability to assist with customer issues effectively

Join ACX Burwell and help promote a service-centered culture in the automotive industry.

📌 Customer Support Specialist at ACX Burwell (London)
🏢 Autocanad
📍 London