Price Industries Limited, North America’s leading manufacturer and distributor of air distribution products ( The founding principles of Price have never changed – business integrity, first‑class service, innovation and a commitment to people. Our dependable quality, reliable delivery, and knowledgeable follow‑up service have made Price a market leader in supplying air distribution, critical controls, and noise control products. After more than 60 years, Price remains a privately held family company with a deep heritage and commitment to innovation and service.
We are a dynamic, progressive and cutting-edge organization looking for new talent in our growing Winnipeg manufacturing facility. Health and Dental – Employees and their families enjoy paid benefits covering an extensive list of medical and dental expenses and services. Employee and Family Assistance Program (EFAP) – You and your family will have free access to consultation and support for your mental, emotional and financial well‑being.
PocketPills – You and your family will have free access to Canada’s first Digital Pharmacy. Life and Disability – You will be provided with life insurance in a multiple of your salary with an option to purchase additional coverage.
Pension Matching
Program – Invest in your future with each pay cheque through our Defined Contribution Pension Plan and we will match your contribution (up to 3% of your salary). Personal and Professional Development – We are committed to helping you reach your potential through training and education.
Community
Involvement – Generously supporting health, charities, youth, and education opportunities is our passion, and you’re invited to be a part of that. Our convenient Price Café offers free tea and coffee.
Sales Technology Leadership Team
You will play a vital role in ensuring the seamless operation and continuous improvement of our web‑based Sales Portal, supporting external users. This position focuses on day‑to‑day monitoring, service requests, and incident resolution while supporting various operational areas across the company. The ideal candidate brings solid application knowledge, troubleshooting expertise, and process analysis capabilities.
Provide application support for the company’s Sales Portal and other applications, including: Data maintenance User account administration Daily monitoring Root cause analysis Following policies and procedures Conduct functional testing and maintain documentation to support new solution readiness.
Support continuous improvement by: Assisting developers and analysts with enhancements Triaging tickets and collaborating with Product Leads and Customer Success teams Communicate effectively with supported business areas. 3 to 5 years of application support experience in a SaaS, user‑software, or manufacturing environment. ~ Post‑secondary education in Computer Science, Information Systems, or equivalent.
Technical Skills
Experience with troubleshooting methodologies and root cause analysis. Programming languages Relational databases SharePoint, Progress, and SQL ~ Proficiency in Microsoft Office.
Assets
Experience with Azure DevOps.
Experience creating technical documentation and training materials. Strong customer service mindset.
Price Industries
Limited hires on the basis of merit and is strongly committed to equity and diversity. We welcome applications from all qualified candidates, including all genders, Indigenous peoples, persons with disabilities, members of visible minorities, individuals of diverse gender and sexual orientation and all groups protected by the Human Rights Code. If you require support applying online because you are a person with a disability, please contact us at
[email protected].
📌 Customer Support Specialist - Sales Technology (Winnipeg)
🏢 PRICE INDUSTRIES
📍 Winnipeg