We are looking for a Disability Claims Administrator in Winnipeg, MB.

The Disability Claims

Administrator is primarily responsible for calculating and issuing long-term disability benefit payments. This includes interpreting contractual provisions to determine benefit entitlement including offsets and tax requirement utilizing the payment and management systems. Handling of all calculation related inquiries and managing the maintenance of long term disability claims in accordance with contractual and corporate policy.

For current claims, complete the financial information including the initial benefit calculation, the DLR and waiver reserve set up. Calculate and issue long-term disability benefit payments. Explain benefit calculations and payments, including tax issues to customers over the phone or in writing For maintenance of long-term disability claims, request and assess medical updates, verify other income calculations and follow ups as required Other administrative and financial duties in support of claims teams as required Handling data verification and exception reports to resolve system discrepancies.

Excellent oral and written communication skills (French and English) Team player with demonstrated customer service skills; Proficient in using Microsoft (Outlook, Word, Excel) and possess the aptitude for learning additional industry-related software; Ability to remain flexible,



work as part of a team as well as independently This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). Our company is trusted by 1 in 3 Canadians and contributes to the strength of communities across the country. We’relooking for people who live our values everyday: we step up, we do the right thing, and we deliver – for our customers,communitiesand each other.We’re committed to supporting our employees through every stage of their career.

Here’s what you can expect as a full-time or part-time permanent team member: Flexible health and dental benefits,plus a $5,000 mental health benefit to support your well-being.

Time Off : In addition to regular vacation and personal days, we support community involvement with a volunteer day.

Financial Security : Company-matching pension plan, share ownership program and additional investment options.

Emphasis on Community : We provide a workplace where employees feel connected and supported through Employee Resource Groups (ERGs), mentorship programs, social clubs and events. All information provided will be handledin accordance withapplicable laws and Canada Life policies.

Customer

Service and Administration

📌 Database Admin (Bilingual French & English) (Winnipeg)
🏢 TechAlliance of Southwestern Ontario, London Economic Development
📍 Winnipeg