The Amazon Web Services Qualified Services (AWS ProServe) team is seeking an experienced Delivery Practice Manager (DPM) based in Vancouver, BC . In this role, you'll manage a team of ProServe Delivery Consultants while supporting AWS enterprise customers through transformative projects. You'll leverage your IT and/or Management Consulting background to serve as a strategic advisor to customers, partners, and internal AWS teams.

As a DPM you will be responsible for building and managing a team of Delivery Consultants and/or Engagement Managers working with customers and partners to architect and implement innovative solutions. You'll routinely engage with Director, C-level executives, and governing boards, whilst being responsible for chance capture and driving engagement delivery. You'll work closely with partner teams; drive business development initiatives through thought leadership; provide portfolio guidance and oversight; and meet and exceed customer satisfaction targets.

Key Responsibilities

- Building and managing a high-performing team of Delivery Consultants
- Collaborating with Delivery Consultants, Engagement Managers, Account Executives, and Cloud Architects to deploy solutions
- Developing and overseeing the implementation of innovative IT strategies for customers
- Managing practice P&L;, ensuring on-time and within-budget delivery of customer engagements
- Driving business development initiatives and exceeding customer satisfaction targets
- Scoping technical requirements for engagements and authoring proposals and SOWs
- Holding the Practice total utilization goal and optimizing team performance

Basic Qualifications





- 10+ years of IT consulting/management with IT Transformation in customer-facing roles
- 3+ years of direct people management leading a team of consultants
- Experience with customer relationship management, especially C-suite level engagement
- Experience with software development life cycle (SDLC) and agile/iterative methodologies
- 5+ years of experience with public sector contracting procedures, standards and specifications
- Currently holds or is eligible to obtain a Canadian Federal Government Level II (SECRET) Security Clearance

Preferred Qualifications

- Experience with design of modern, scalable delivery models for technology consulting services
- Experience integrating AWS cloud services with on-premise technologies (e.g., Microsoft, IBM, Oracle, HP, SAP)
- AWS Associate level certification or AWS Certified Cloud Practitioner

Compensation & Benefits

Base salary range: $141,900 – $236,900 CAD annually. Total compensation may include sign-on payments and Restricted Stock Units (RSUs). Benefits include health insurance (medical, dental, vision, prescription, basic life & AD&D;), RRSP, DPSP, paid time off, and wellness resources.

This position requires the candidate to currently hold or be eligible to obtain a Canadian Federal Government Level II (SECRET) Security Clearance.

10+ years of IT consulting/management experience with IT Transformation in customer-facing roles; 3+ years of direct people management leading consultant teams; 5+ years of public sector contracting experience; C-suite customer engagement experience; SDLC and agile methodology experience; Canadian Federal Government Level II (SECRET) Security Clearance currently held or eligibility to obtain.

📌 Delivery Practice Manager, Public Sector Professional Services (Vancouver)
🏢 Amazon Web Services Canada
📍 Vancouver