Seema Steffens’ Dental Office is an established, reputable, and patient-focused dental practice committed to delivering the highest quality dental care in a warm and welcoming environment. Our dedicated team of dental professionals is seeking a Dental Receptionist to join our practice and contribute to our mission of improving smiles and oral health in our community. As a Dental Receptionist, you will be the first point of contact for our patients, creating a positive and friendly atmosphere in our reception area.

You will play a critical role in ensuring a smooth patient experience by handling various administrative tasks and providing exceptional customer service.

Appointment Scheduling: Efficiently manage the appointment schedule, including scheduling, rescheduling, and confirming appointments via phone, email, or text when required. Collect and update patient information, insurance details, and medical history accurately. Verify patient insurance coverage, process insurance claims, estimates, and provide cost estimates to patients when needed.

Billing and Payments: Process payments, issue receipts, and assist patients with financial inquiries and payment plans. Respond to patient inquiries via phone, email, text, or in person,



providing information about our services, fees, procedures, and comprehensive approach to dentistry.

Maintain a Clean and Organized Reception Area: Keep the reception area tidy and well-organized to create a welcoming workplace.

Coordinate with the Dental Team: Communicate effectively with the dental team to ensure a seamless patient flow and assist with any patient-related issues. Previous experience as a dental receptionist in a Canadian Dental Setting or in a similar role is strongly preferred, but not required. Excellent customer service and interpersonal skills.

Proficiency in using dental practice management software (Open Dental) is a plus. Knowledge of dental terminology and procedures is a plus. If you are a motivated, friendly, and organized individual looking to be part of a dynamic dental team, we encourage you to apply for the Dental Receptionist position.

Qualified candidates that are selected for an interview will be contacted via email or telephone. We look forward to welcoming you to our team and working together to provide outstanding dental care to our patients. #

📌 Dental Receptionist/Dental Office Administrator (Mississauga)
🏢 Dr. Seema Steffens Dentistry
📍 Mississauga