Take charge as a Department Head in retail management. Guide staff training, inventory organization, and customer interactions to foster a high-performing team. In this role, you will supervise a diverse team, including apprentices and designers, while systematically managing schedules and hiring practices.

Address customer requests and complaints to maintain a high standard of service. Additionally, you will be involved in training and mentoring youth, promoting an inclusive work setting. Key Responsibilities:

- Oversee daily activities of retail staff
- Hire and train employees to meet store needs
- Create and maintain effective work schedules
- Manage inventory to ensure availability of products
- Resolve customer service issues and complaints

Requirements:

- High school graduation certificate required
- 1-2 years of experience in retail management
- Strong interpersonal and coaching skills
- Ability to foster a welcoming environment for youth
- Effective problem-solving skills with customers

Lead your team towards excellence in retail by enhancing store operations and customer engagement.

📌 Department Head in Retail Management (Fond-du-Lac)
🏢 The North West Company Fond Du Lac
📍 Fond-du-Lac