- Maximize the value delivered by the Agile team for the “I Manage” member journey in property and casualty insurance.
- Evolve the self-service experiences offered to members by translating business priorities into concrete digital solutions.
- Ensure the quality, consistency, and prioritization of the product backlog to enable the continuous delivery of digital improvements.
- Serve as the product subject-matter expert for multidisciplinary teams.
- Break down priority features into clear, complete, and testable user stories in collaboration with UX, analysis, and delivery teams.
- Maintain a structured, prioritized, and delivery-ready product backlog by managing dependencies and priorities.
- Align the team’s work with PI objectives, business value, and stakeholder expectations.
- Participate in Agile ceremonies to support planning, delivery, and continuous improvement.
- Clarify requirements, answer questions from the delivery team, and facilitate decision-making.
- Collaborate with the Product Manager and partner teams to prepare for PI Planning, manage dependencies, and contribute to the train’s objectives.
- Ensure the functional quality of delivered solutions and compliance with acceptance criteria, the Definition of Done, and non-functional requirements.
- Serve as the product point of contact for business experts, Operations, Compliance teams, and partners.
- Analyze pain points, observed outcomes, and optimization opportunities.
- Contribute to the evolution of a strategic digital journey designed to simplify the member experience and increase operational efficiency.

Requirements

- Bachelor’s degree in business administration, computer science, marketing, or a related field.




- At least 10 years of experience delivering digital products, ideally in the insurance or financial services sector.
- Advanced proficiency in French and English, both spoken and written, due to interactions with French- and English-speaking colleagues, partners, clients, or suppliers.
- Strong knowledge of Agile practices and a solid understanding of the SAFe framework.
- Excellent analytical, problem-solving, and decision-making skills in complex environments.
- Self-motivated, with a proven ability to influence and mobilize stakeholders.
- Robust communication skills and the ability to explain complex concepts to a variety of audiences.
- Experience in property and casualty insurance, digital self-service, or product backlog management tools is a significant asset.

Core Competencies

Demonstrates expertise in Agile practices and the SAFe framework, with a strong focus on delivering digital products in the property and casualty insurance sector. Proficient in managing product backlogs, facilitating stakeholder collaboration, and enhancing member experiences through strategic digital solutions.

Highest-signal resume keywords

- Agile Practices
- SAFe Framework
- Product Backlog Management
- Digital Product Delivery
- Bilingual Proficiency in French and English

Hard Skills

- Digital Product Delivery
- Product Backlog Management
- User Story Development
- Analytical Skills
- Problem-Solving Skills

Soft Skills

- Strong Communication Skills
- Influencing Stakeholders
- Decision-Making Skills
- Self-Motivated

Industry Keywords

- Property and Casualty Insurance
- Digital Self-Service
- Compliance
- Stakeholder Management
- Continuous Improvement

📌 Digital Experience Advisor (Quebec City)
🏢 Jobtailor
📍 Quebec City