Additional performance-based profit-sharing bonus Full-time (40 hours per week) Remote with occasional in-person meetings If you are a Digital Marketing Account Manager who excels at building great relationships, the freedom to experiment, learn, and grow, while making a positive impact on our team, processes, and clients, then this role was built for you! About 1UP Digital 1UP Digital Marketing is a performance-driven digital marketing agency that believes great marketing starts with great relationships. Since 2013, we’ve helped ambitious organizations grow online by combining strategic thinking, strong execution, and exceptional client service.

While this role will support a variety of clients across industries today, you’ll play a key role in helping us build scalable account management systems that will support our long-term specializations in tourism, health, and technology industries. You are a relationship-first Account Manager who also loves rolling up your sleeves to get things done and seeing businesses thrive with digital marketing You excel at building trust with clients, communicating clearly, and keeping projects moving, but you’re also comfortable with hands-on implementation, QA, and coordination. You understand digital marketing well enough to execute, troubleshoot, and guide projects forward, while leaning on processes and automation, AI, and a strong internal team of subject matter experts for deeper strategy, advanced optimization, and specialized task execution.

You’re organized, proactive, and see account management as both a client-facing and operational role. As a Digital Marketing Account Manager at 1UP, your responsibilities will span four key areas: Account Management & Client Relationships Serve as the primary point of contact for a portfolio of clients.

Project

Management & Execution Own timelines, deliverables, and internal coordination across SEO, PPC, CRO, Email, Social, Web, and Analytics projects. Manage tasks and workflows in ClickUp, ensuring nothing slips through the cracks.



Doing what it takes to ensure projects are delivered on time, on scope, and aligned with client expectations.

Maintain a strong working knowledge of digital marketing fundamentals (AI, SEO, paid media, analytics, CRO). Identify opportunities for improvement, upsells, or testing — and collaborate with the strategy team to scope them. Work closely with specialists and leadership to ensure clients receive best-in-class service.

Participate in the Account Management Committee, helping shape: Annual Account Management priorities and roadmap Scalable systems that will be deployed across the entire Account Management team Contribute feedback from clients to help improve service delivery and retention. Most importantly, maintain healthy, long-term client relationships. Keep accounts organized, proactive, and profitable.

Contribute to improving how account management is done at 1UP. 3+ years of experience in digital marketing, account management, or a client-facing agency role ~ Proven ability to build and manage strong client relationships ~ Strong project management and organizational skills ~ Solid understanding of SEO, PPC, analytics, and web projects (deep specialization not required) ~ Experience working with project management tools (ClickUp experience is a plus) ~ Ability to manage multiple clients and priorities without dropping the ball ~ Ability to work full-time during our work hours Bonus Points: Experience in travel, tourism, health, or technology Experience helping define internal processes or team playbooks Salary Range: $68,250-$84,000 CAD (based on experience, ability, and fit) Performance-based incentives tied to account health, retention, and growth Clear growth path into Senior Account Manager or Account Leadership roles Remote-first work environment across Western Canada Flexible work hours (outside of our core hours) Competitive salary and performance incentives Education reimbursement and professional development support Real influence and impact over how the Account Management function evolves 1UP Digital is an equal chance employer. We value diverse perspectives and are committed to building an inclusive, respectful workplace. #

📌 Digital Marketing Account Manager, Client Services (British Columbia)
🏢 1UP Digital Marketing
📍 British Columbia