Digital Operations Specialist / Technical Sales Support Contract Type: Commission Sales Support Time Management Max hourly rate: $30/hr. The mission of the Digital Operations Specialist is to provide a high-touch, quick-response "center of expertise" for the digital platforms. They will provide solution clarity and an integrated online and assisted buying experience.

They will streamline the sales process, and reduce down time, touches and costs of sales. Key business metrics for success will include revenue, transactions volume, repeat customer volume, new customer acquisition, interaction volume, and customer feedback and survey scores. Responding to inbound phone, chat and email inquiries and provide support on a broad range of topics, such as: Solution Scoping: Application of technology's capability to a business need, quoting, and licensing, transactional order process- set up, shopping cart, checkout process, general questions Collaborating with Client Sales teams and other Stakeholders on above items Managing and escalating feedback to key stakeholders,



as necessary One year of comparable work experience in a customer service or sales role Desire to develop one's self and take advantage of opportunities to practice and enhance business/technical skills Microsoft Office tools, including Word, Excel and PowerPoint Medical, Prescription, Dental & Vision Benefits (for employees working 20+ hours per week) ~ Health Savings Account (HSA) (for employees working 20+ hours per week) ~ Life & Disability Insurance (for employees working 20+ hours per week) ~ Employee Assistance Program (EAP) ~401K Retirement Savings Plan ~ Referral Bonus Programs ~ Certification and training opportunities Actual pay is determined by an applicant's experience, technical expertise, and other qualifications as listed in the .

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Visit to contact us if you are an individual with a disability and require accommodation in the application process. All of the material job duties described in this posting are job duties for which a criminal history may have a direct, adverse, and negative relationship potentially resulting in the withdrawal of a conditional offer of employment.

📌 Digital Operations Specialist/Technical Sales Support (British Columbia)
🏢 Yoh, A Day u0026 Zimmermann
📍 British Columbia