Director, Channel Operations & AI-Driven CX (Toronto)

Director, Channel Operations & AI-Driven CX (Toronto)

06 Sep
|
City of Toronto
|
Toronto

06 Sep

City of Toronto

Toronto

A municipal government is seeking a Director of Channel Operations to oversee the modernization of its service delivery model. This leadership position requires extensive experience in contact center operations, digital transformation expertise, and a commitment to improving public engagement through technology. The ideal candidate will drive innovation and manage a large team to enhance service quality across various channels.

📌 Director, Channel Operations & AI-Driven CX (Toronto)
🏢 City of Toronto
📍 Toronto

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