Be accountable for the overall delivery performance, capability, effectiveness and sustainability of assigned teams

Ensure teams translate agreed priorities and technical direction into high-quality delivered outcomes

Partner with Agile Delivery Leads to strengthen flow, planning, predictability, agile maturity and delivery effectiveness

Use delivery evidence, team insights and performance trends to identify constraints, capability gaps and improvement opportunities

Build resilient, collaborative and effective teams with transparent expectations for roles, decision making, collaboration, accountability and outcomes

Lead, coach and develop Senior Analysts, Analysts and other delivery professionals

Provide ongoing coaching, candid feedback, performance leadership, development planning and career guidance

Lead workforce planning, recruitment, onboarding, performance and talent development

Identify capability or capacity gaps and create practical plans to address them

Help individuals and teams adopt new technologies, roles, ways of working and organizational models

Partner across Product Management, Agile Delivery, Technical Strategy and Enablement, and HR Technology Operations to achieve agreed outcomes

Requirements Significant experience leading technology, digital, platform or enterprise solution delivery teams

Demonstrated success improving delivery performance, team effectiveness and business outcomes in a complex organization

Experience ensuring teams have the capacity, skills, structures and leadership needed to meet commitments and adapt to changing priorities

Experience working within agile or product-oriented operating models and partnering across Product, Technology, Delivery and Operations leadership

Demonstrated success building healthy, high-performing teams and strengthening leadership capability

Strong experience leading and developing people,



providing feedback and supporting meaningful career growth

Experience leading workforce planning, talent development, succession, recruitment and organizational capability building

Experience leading teams through transformation, organizational change and new ways of working

Experience using evidence and performance insights to identify delivery constraints and guide improvement

Experience with enterprise HR technology or comparable business platforms is an asset

Knowledge and capabilities in technology and platform delivery leadership; delivery performance, capacity and capability management; agile and product-oriented ways of working; high-performing team leadership; people leadership, coaching and performance enablement; workforce, talent and succession planning; organizational design and capability building; change leadership and adaptability; stakeholder partnership and influence; systems thinking, evidence-based improvement and continuous learning

Core Competencies Demonstrates strong leadership in technology and platform delivery, focusing on team effectiveness, agile methodologies, and performance improvement. Capable of building high-performing teams and managing workforce planning, talent development, and organizational change.

Highest-signal resume keywords Agile Delivery Leadership

Team Effectiveness Improvement

Workforce Planning

Talent Development

Change Leadership

Hard Skills Technology Delivery Leadership

Performance Management

Capacity Management

Agile Methodologies

Organizational Design

Evidence-Based Improvement

Continuous Learning

Stakeholder Partnership

Systems Thinking

Coaching and Development

Soft Skills Collaboration

Accountability

Feedback Provision

Decision Making

Coaching

Industry Keywords Digital Delivery

Platform Delivery

Product Management

Organizational Change

High-Performing Teams

Tools & Technologies Enterprise HR Technology

Business Platforms

📌 Director - Platform Delivery (Toronto)
🏢 Jobtailor
📍 Toronto