- Be accountable for the overall delivery performance, capability, effectiveness and sustainability of assigned teams
- Ensure teams translate agreed priorities and technical direction into high-quality delivered outcomes
- Partner with Agile Delivery Leads to strengthen flow, planning, predictability, agile maturity and delivery effectiveness
- Use delivery evidence, team insights and performance trends to identify constraints, capability gaps and improvement opportunities
- Build resilient, team-oriented and effective teams with clear expectations for roles, decision making, collaboration, accountability and outcomes
- Lead, coach and develop Senior Analysts, Analysts and other delivery professionals
- Provide ongoing coaching, candid feedback, performance leadership, development planning and career guidance
- Lead workforce planning, recruitment, onboarding, performance and talent development
- Identify capability or capacity gaps and create practical plans to address them
- Help individuals and teams adopt new technologies, roles, ways of working and organizational models
- Partner across Product Management, Agile Delivery, Technical Strategy and Enablement, and HR Technology Operations to achieve agreed outcomes

Requirements

- Significant experience leading technology, digital, platform or enterprise solution delivery teams
- Demonstrated success improving delivery performance, team effectiveness and business outcomes in a complex organization
- Experience ensuring teams have the capacity, skills, structures and leadership needed to meet commitments and adapt to changing priorities
- Experience working within agile or product-oriented operating models and partnering across Product, Technology, Delivery and Operations leadership
- Demonstrated success building healthy, high-performing teams and strengthening leadership capability
- Strong experience leading and developing people,



providing feedback and supporting meaningful career growth
- Experience leading workforce planning, talent development, succession, recruitment and organizational capability building
- Experience leading teams through transformation, organizational change and new ways of working
- Experience using evidence and performance insights to identify delivery constraints and guide improvement
- Experience with enterprise HR technology or comparable business platforms is an asset
- Knowledge and capabilities in technology and platform delivery leadership; delivery performance, capacity and capability management; agile and product-oriented ways of working; high-performing team leadership; people leadership, coaching and performance enablement; workforce, talent and succession planning; organizational design and capability building; change leadership and adaptability; stakeholder partnership and influence; systems thinking, evidence-based improvement and continuous learning

Core Competencies

Demonstrates strong leadership in technology and platform delivery, focusing on team effectiveness, agile methodologies, and performance improvement. Capable of building high-performing teams and managing workforce planning, talent development, and organizational change.

Highest-signal resume keywords

- Agile Delivery Leadership
- Team Effectiveness Improvement
- Workforce Planning
- Talent Development
- Change Leadership

Hard Skills

- Technology Delivery Leadership
- Performance Management
- Capacity Management
- Agile Methodologies
- Organizational Design
- Evidence-Based Improvement
- Continuous Learning
- Stakeholder Partnership
- Systems Thinking
- Coaching and Development

Soft Skills

- Collaboration
- Accountability
- Feedback Provision
- Decision Making
- Coaching

Industry Keywords

- Digital Delivery
- Platform Delivery
- Product Management
- Organizational Change
- High-Performing Teams

Tools & Technologies

- Enterprise HR Technology
- Business Platforms

📌 Director - Platform Delivery (Toronto)
🏢 Jobtailor
📍 Toronto