The salary range for this position is CAD $66.88/Hr.

- CAD $96.14/Hr. Come work as a Regional Director, Quality and Patient Safety with Vancouver Coastal Health (VCH)!

Vancouver Coastal

Health is looking for a Regional Director, Quality and Patient Safety to join the team. Reporting to the Executive Director, Experience, Quality & Safety, the Regional Director, Quality & Patient Safety provides strategic and operational leadership for quality improvement, patient safety, accreditation, and patient and staff experience initiatives across Vancouver Acute. This is a highly visible leadership chance to influence quality, patient safety, and healthcare transformation across one of British Columbia’s largest and most complex acute care portfolios.

As a senior member of the Vancouver Acute Community of Care (CoC) leadership team, the Regional Director operates within a matrix leadership environment and partners closely with operational, medical, professional practice, and executive leaders to advance quality, patient safety, accreditation, and experience priorities across Vancouver Acute. Leading in alignment with VCH’s Mission, Vision, Values, and strategic priorities, the Regional Director advances an integrated and evidence-informed approach to clinical quality and patient safety across Vancouver Acute services.

The Regional

Director is accountable for both the strategic direction and operationalization of quality and patient safety priorities, ensuring organizational goals, accreditation requirements, and improvement initiatives translate into measurable improvements in clinical practice, operational performance, and patient outcomes. The role provides strategic leadership and accountability for the Patient Safety portfolio, including oversight of serious patient safety events, safety investigations, organizational learning, escalation pathways, executive reporting, and system-wide improvement initiatives that strengthen a culture of safety across Vancouver Acute. Working closely with frontline teams, operational leaders, physicians, executive leadership, and external partners, the Regional Director provides visible leadership from point of care through to senior leadership and Board reporting.

Success in this role requires the ability to effectively move between frontline teams, operational leadership, executive decision‑making forums, and Board‑level reporting while building alignment and engagement across a complex matrix environment.

The Regional

Director leads a multi‑site, multidisciplinary team and represents Vancouver Coastal Health provincially and nationally on quality, patient safety,



accreditation, and healthcare transformation initiatives. This work is grounded in VCH’s commitments to Indigenous Cultural Safety, Anti‑Racism, Equity, Diversity & Inclusion, and Planetary Health.

Strategic

Leadership & Quality Improvement Leads quality improvement, patient safety, accreditation, and experience strategies across Vancouver Acute. Operationalizes quality, patient safety, accreditation, and experience priorities by partnering with operational and clinical leaders to embed improvement initiatives into day‑to‑day care delivery. Provides strategic leadership and accountability for the Patient Safety portfolio, including serious event review, organizational learning, and system‑level improvement.

Leads accreditation readiness activities and supports achievement of Accreditation Canada standards and Required Organizational Practices. Serves as a member of the Vancouver Acute Community of Care leadership team and contributes to strategic and operational planning across the portfolio. Works within a matrix leadership environment to align quality and patient safety priorities with operational, clinical, medical, and organizational objectives.

Represents VCH on provincial and national quality, patient safety, and accreditation initiatives. Oversees quality and patient safety performance measurement, reporting, evaluation, and improvement planning. Uses data, research, and health system trends to inform strategic recommendations and support Board, executive, and operational decision‑making.

Supports executive and Board reporting related to quality, patient safety, accreditation, and organizational performance. Leads and develops a multidisciplinary Quality & Patient Safety team. Provides consultation and guidance regarding quality, patient safety, accreditation readiness, and emerging organizational risks.

Supports operational leaders in addressing quality concerns, patient safety risks, and improvement opportunities across Vancouver Acute. Promotes a culture of accountability, continuous improvement, collaboration, and psychological safety. Masters’ Degree in a related health profession.

Ten (10) years’ recent,



related experience in clinical quality and patient safety in a complex health care environment including progressive clinical practice, education, research, project management and leadership experience. Demonstrated experience leading quality and patient safety portfolios within large, complex healthcare organizations. Demonstrated experience operationalizing quality and patient safety priorities within complex acute care environments.

Quality, Safety & Systems Expertise Expertise in quality improvement, patient safety, accreditation, and evidence‑informed healthcare practice.

Experience leading patient safety programs, including serious event reviews, safety investigations, organizational learning, escalation pathways, and executive reporting.

Relationship

Building &

• Communication Strong facilitation, collaboration, communication, and relationship‑building skills. Equity, Inclusion &

• Organizational Values Demonstrated commitment to Indigenous Cultural Safety, Anti‑Racism, Equity, Diversity &

• Inclusion. Ability to lead with cultural humility and apply inclusive approaches to decision‑making and service delivery. Analytics &

• Healthcare Systems Knowledge Strong analytical and research capabilities with the ability to interpret complex information, identify trends, and support evidence‑informed decision‑making. Advanced understanding of healthcare systems, health service operations, policy development, accreditation requirements, and the broader healthcare environment. The role requires a visible on‑site leadership presence across Vancouver Acute, balanced with limited flexibility for remote work as appropriate. Compassionate, respectful, and committed to supporting others

• Curious, open‑minded, and committed to continuous improvement; support growth and development of others through mentorship and knowledge sharing. Accountable, solution‑focused, and committed to improving healthcare outcomes

• Comprehensive health benefits package, including MSP, extended health, and dental and municipal pension plan. Grow your career with employer‑paid training and leadership development opportunities. Wellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate families. Award‑winning recognition programs to honour staff, medical staff and volunteers. We encourage applications from equity‑deserving communities, including Indigenous Peoples and members of racialized groups, people with disabilities and people of all gender identities and expressions and sexual orientation. #

📌 District manager stage (Vancouver)
🏢 Vancouver Coastal Health
📍 Vancouver