Company Description Ontrek Logistics Inc. is a logistics provider focused on building long-term relationships with clients through consistent, high-quality service. The company leverages extensive industry knowledge to deliver seamless, cost-effective logistics solutions. Ontrek emphasizes efficiency at every stage of the supply chain, helping customers optimize operations and reduce costs.

Clients value the company’s transparency and clear communication throughout the logistics process, making Ontrek a trusted partner for comprehensive supply chain support.

Role Description The Documentation Manager is a full-time, on-site role based in Mississauga, ON. This role is responsible for overseeing the creation, organization, and maintenance of all logistics-related documentation, including standard operating procedures, client contracts, shipment records, and compliance documents.

The Documentation

Manager will develop and implement document management standards, ensure accuracy and consistency across all materials, and coordinate with operations, customer service, and management teams to keep documentation up to date. Daily tasks include reviewing and editing technical and process documents, managing version control, supporting audits and regulatory requirements, and training team members on documentation protocols.



The role also involves improving documentation workflows to support transparency, efficient communication, and operational excellence across the supply chain.

Qualifications

- Strong skills in Documentation and Document Management, with experience organizing, tracking, and maintaining high volumes of operational records.
- Proficiency in Technical Documentation and Technical Writing, including the ability to create clear, structured SOPs and process guides for logistics or related industries.
- Excellent Communication skills, with the ability to collaborate across teams and present complex information in an accessible, professional manner.
- Experience with document management systems or enterprise content management tools, including version control and access permissions.
- Knowledge of logistics, supply chain, or transportation operations and related regulatory or compliance requirements is an asset.
- Strong attention to detail, organizational skills, and the ability to prioritize multiple documentation projects in a rapid-paced environment.
- Proficiency with standard office and collaboration software (e.g., MS Office, PDF tools, shared drives) and basic data entry or reporting.
- Post-secondary education in Business, Logistics, Communications, Technical Writing, or a related field, or equivalent practical experience.

📌 Documentation Manager (Mississauga)
🏢 Ontrek Logistics
📍 Mississauga