The Doorperson represents the hotel at the main entrance by greeting guests in an enthusiastic and courteous manner. Maintains driveway traffic flow to allow main hotel entrance accessibility as well as to ensure ample space for passenger and luggage loading and unloading and offers luggage assistance to all guests. The starting wage rate for this position is $21.74 per hour.
After six months of employment, the rate will increase to $24.04 per hour, in accordance with the applicable Collective Agreement.
This posting represents an existing vacancy.
Responsibilities: Use friendly and appropriate expressions when engaging guests upon arrival and departure
Greet guests warmly, open doors, and provide a welcoming first and last impression of the hotel
Assist guests entering and exiting vehicles, ensuring safety and comfort at all times
Coordinate with Valet, Front Desk, and Bell Services to ensure seamless guest flow
Call taxis or shuttle transportation for guests as requested
Provide directions and information regarding hotel facilities and local points of interest
Escort guests to hotel areas when appropriate
Monitor the entrance area to ensure cleanliness, organization, and a professional appearance at all times
Manage traffic flow at the front drive, ensuring safety and efficiency for guests and vehicles
Recognize and notify the Front Desk and Guest Services of VIP arrivals whenever possible
Engage in conversation with guests to enhance their overall experience
Ensure the entrance is covered at all times and communicate any gaps to leadership
Attend all designated staff meetings and training sessions
Complete all tasks assigned by manager
Follow all company policies and procedures; ensure clean uniform and professional personal appearance; maintain confidentiality of proprietary information; protect company assets
Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions; complete safety training and certifications Qualifications: Excellent customer service skills
Must have strong communication and interpersonal Maintain a professional business appearance, attitude and performance
Must be able to work a versatile schedule including evenings, weekends, and holidays
Candidates must be able to speak fluent English
📌 Doorperson (Full-time) (Toronto)
🏢 Omni Hotels u0026 Spas
📍 Toronto
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