Join Dufresne as the Service Supervisor in Kenora, focusing on guest satisfaction and operational excellence in a full time position. You'll ensure a seamless experience for our customers. In this pivotal role, you'll lead service initiatives and maintain Dufresne's reputation as an industry leader.

Candidates should be adept at managing service documentation, resolving customer issues swiftly, and overseeing warranty processes. Effective communication and strong organization are critical for success in creating a better life for our guests. Key Responsibilities:

- Answer and manage guest service calls professionally
- Adhere to the company’s service resolution process
- Inspect and manage the condition of damaged goods
- Assist drivers with stock inflow and supplies
- Prepare schedules for Manifest Transfers

Requirements:

- High School Diploma with 1-2 years relevant experience
- Excellent computer skills, especially Microsoft Office
- Strong negotiation and communication skills
- Ability to maintain composure under pressure
- Valid Class G Driver’s license with a clean record

Use your skills in customer service to enhance the experience at Dufresne Furniture and Appliances in Kenora.

📌 Dufresne Service Supervisor Kenora (Ontario)
🏢 The Dufresne Group
📍 Ontario