Revolutionize IT operations in a growth-driven role, combining IT expertise with cutting-edge AI automation. Enhance systems efficiency and support overall organizational productivity. In this pivotal role, you will leverage 5-8 years of hands-on IT experience to manage day-to-day operations and disaster recovery plans. Your leadership and insight will play an essential role in implementing strategic enterprise IT initiatives and enhancing user experiences. Key Responsibilities:

- Supervise IT helpdesk operations and troubleshooting
- Ensure robust IT infrastructure and asset management
- Develop AI-driven automations to improve workflows
- Implement and manage disaster recovery plans
- Participate in strategic IT projects and evaluations Requirements:
- 5-8 years in IT systems administration
- Deep knowledge of Microsoft 365 and Azure technologies
- Background in scripting and automation best practices
- Strong networking and security understanding
- Excellent interpersonal abilities for cross-departmental work Drive significant impact in enhancing operational processes and IT systems with cutting-edge solutions for future growth.

📌 Dynamic IT Operations Lead - Streamlining Technology with AI Solutions (Ottawa)
🏢 Giatec
📍 Ottawa