Join Bunzl Canada as an E-Commerce Operations Coordinator and streamline online operations. Focus on customer satisfaction and ensure order accuracy in a dynamic e-commerce environment. In this pivotal role, you will be responsible for the day-to-day management of e-commerce operations, with an emphasis on delivering exceptional service and maintaining high-quality standards across our online store.

The ideal candidate is organizationally skilled, detail-oriented, and motivated to collaborate with various teams to enhance operational efficiency and customer experience. Key Responsibilities:

- Manage and oversee daily fulfillment operations and shipping
- Address customer inquiries effectively via email and phone
- Process returns, refunds,



and exchanges while ensuring satisfaction
- Keep accurate records of order statuses and returns
- Escalate issues to relevant teams for quick resolution

Requirements:

- 1-3 years of experience in a similar role
- Robust organizing and time management skills
- Effective verbal and written communication skills
- Detail-oriented with a commitment to accuracy
- Proficient in Microsoft Office and e-commerce platforms like Shopify

Bring your proficiency in customer service and operational management to support Bunzl Canada's e-commerce growth.

📌 E-Commerce Coordinator at Bunzl Canada Inc. (Burlington)
🏢 Bunzl Canada
📍 Burlington