Discover a Customer Service Specialist role with Grainger in Edmonton.

Experience a work culture that prioritizes customer relationships and team growth. In this position, you will act as a point of contact for customer needs, assisting them through order processing and inquiries. Grainger values individuals ready to contribute in a structured workplace with no evening or weekend hours. This role supports both personal growth and company objectives. Key Responsibilities:

- Assist customers with order entries and updates
- Accurately track shipments and manage returns
- Engage customers and identify their service requirements
- Recommend Grainger products and services
- Address customer inquiries and problems swiftly

Requirements:

- High school diploma or equivalent
- 1+ year experience in customer service, especially in a contact center
- Excellent English communication skills
- Proficient with Microsoft Office applications
- Bilingual (ENG/FR) is a plus

Enhance your customer service career with Grainger while ensuring clients’ operational success.

📌 Edmonton Customer Service Specialist
🏢 W.W. Grainger
📍 Edmonton