Become an essential part of WorkSafeBC as an Employer Service Centre Agent. This role focuses on exceptional customer support in our Richmond office, answering inquiries about insurance coverage and account management. As a temporary position for 18 months, you will serve as the first point of contact for employers seeking assistance.

Utilizing your exceptional communication skills, you'll assist with registration, provide financial information, and handle inquiries in a dynamic call center setting. Key Responsibilities:

- Handle inquiries related to employer assessments and account compliance
- Collect necessary financial details from clients
- Communicate clearly with new employers via email
- Investigate and update employer contact information
- Model exemplary organizational behaviors at WorkSafeBC

Requirements:

- Experience managing incoming phone inquiries
- Proficient typing and English language skills
- Ability to record and enter data accurately
- Capacity to handle changing priorities and interruptions
- Consent to a criminal record check and legal work eligibility

Bring your customer service expertise to support employers in British Columbia at WorkSafeBC.

📌 Employer Service Centre Agent at WorkSafeBC (Vancouver)
🏢 WorkSafeBC
📍 Vancouver