We’re an industry-leading health technology company on a mission to help people get better. Make it easier for practitioners to access the products they trust so they can deliver better care. That simple idea grew into a platform that powers every part of care.

Today, more than 125,000 practitioners use Fullscript for clinical insights, lab interpretations, patient analytics, education, and access to high-quality supplements. Over 10 million patients rely on Fullscript to stay connected to their care plans and follow through on treatment. We build tools that make care smarter and more human.

Tools that save time, simplify decisions, and help practitioners stay closely connected to the people they care for. When everything they need is in one place, they can focus on what matters most: helping people get better. Bring your ideas, your grit, and your care for people.

Join us and shape the future of care. Care Mode at Fullscript Fullscript is evolving from a platform patients use to access care into one that helps them actively follow through on it. What we call Care Mode is at the center of that evolution.

It is designed to create a continuous connection between patients and their care teams—helping patients turn recommendations into sustainable actions while giving practitioners greater visibility into what happens between visits. Our goal is to close the loop from recommendation → engagement → adherence → outcomes, using technology to deepen the connection between patients and their care teams at scale. It’s about building thoughtful, trusted experiences that help people take the next right step in their care.

We’re looking for a hands‑on Engineering Manager to lead our Patient Experience pod and help shape the technical and product foundations of Care Mode. This role blends engineering leadership, product thinking, and people leadership. You’ll stay close to the work—contributing to technical design and implementation, navigating difficult engineering decisions, and stepping in when deeper context or hands‑on support is needed—while creating the conditions for a strong team to do its best work.

We believe great engineering leaders are builders at heart. You can zoom out to understand strategy and product intent, then zoom back into the implementation when it matters. set technical direction in a complex, evolving domain. Stay meaningfully hands‑on through system design, code, reviews, prototyping,



and solving difficult technical problems.

Set technical direction and evolve architecture in a complex, rapidly developing product domain. Lead design discussions where product, engineering, data, and clinical considerations intersect. Help evolve Fullscript from transactional patient experiences toward a longitudinal, person‑centric model of care.

Build systems that bring together clinical data, behavioral signals, and real‑world patient context. Make deliberate tradeoffs across speed, quality, reliability, safety, and trust. Establish a high bar for technical and product quality through how you build, review, and make decisions.

Develop engineers through coaching, pairing, feedback, technical debate, and hands‑on collaboration. Partner closely with Product, Design, Clinical, Data, and Engineering leaders across Fullscript. Influence broader technical direction as Care Mode and patient experiences become increasingly foundational to the Fullscript platform.

Champion patient trust, practitioner workflows, and long‑term system health in product and technical decisions. When something is unclear, narrow the problem, propose a path, and move — then adjust with data.

Enforce a high bar on reliability and trust: bug discipline, instrumentation, dogfooding. Quality is non‑negotiable; so is shipping. Challenge direction thoughtfully when something doesn’t feel right—and help create a better path.

Significant experience building and leading software products end-to-end, from early concepts through iteration and operation at scale. Multiple years of engineering management experience, with a explicit commitment to people leadership while remaining deeply technical and close to the work. A track record of owning difficult, non‑obvious technical problems with meaningful product and user impact.

Comfort moving between hands‑on engineering and engineering leadership—sometimes within the same day. Strong technical judgment and an ability to communicate why a decision matters, not simply what should be built.





Experience building and operating high‑scale applications, with a strong appreciation for reliability, performance, maintainability, and user trust. Strong product instincts and the ability to connect engineering decisions to the experience they create for users. Deep experience building successful consumer‑facing web and/or mobile products, where engagement, retention, usability, and product quality were central to the experience.

Experience building consumer experiences that proactively give users a reason to return—through timely, relevant, personalized, or context‑aware interactions that reduce effort and sustain engagement over time. Fluency with modern AI‑assisted engineering workflows and tools, with strong judgment about how to use AI to explore options, challenge assumptions, accelerate implementation, and improve technical decision‑making. Strong instincts around responsiveness, fast feedback loops, perceived performance, and the details that make software feel lightweight and intuitive.

Experience with React, React Native, Rails, GraphQL, Apollo. Specific technologies matter less than depth of technical thinking and craftsmanship.

Bonus signals we value: Experience building products in regulated, safety‑sensitive, or high‑trust domains. A track record of raising quality bars, not simply increasing velocity. Our engineering values are captured in the Fullscript Developer Handbook.

This is an opportunity to help establish how Fullscript builds and engages patients on mobile. You’ll join an experienced team, strong product leadership, and the opportunity to shape the technical approach, product experience, and engineering practices that take it forward. Generous PTO and competitive pay Flexible benefits package and workplace wellness program Training budget and company‑wide learning initiatives Our Wherever You Work Well philosophy means Fullscript teammates get to pick their own office — whether that’s in‑office, at home, or a bit of both.

Great work happens when people feel supported, trusted, and inspired. Accommodations are available upon request at [email protected] offers are contingent on successful background checks conducted in compliance with federal, state, and provincial laws. We use AI tools to support parts of the hiring process, including screening and reviewing responses.

📌 Engineering Manager - Platform Manager (Toronto)
🏢 Fullscript
📍 Toronto