Or just checking the market? Lightspeed is looking for a highly motivated Outbound Sales Development Representative to join our North American Outbound Sales team. You’ll help drive revenue growth by generating and qualifying leads for SMB and mid-market retail clients, acting as the first point of contact and helping empower retailers.

Our Outbound team is in hyper-growth mode, and we need a driven, strategic, and energetic individual who is passionate about helping larger retail businesses grow. Proactively prospecting SMB and mid-market retail accounts via phone, email, social media, and other outbound channels. Collaborating with Account Executives to ensure smooth lead handoff and strategic follow-up.

Providing feedback to marketing and sales teams based on prospect conversations to help refine outbound strategies. Consistently achieving monthly, quarterly, and annual outbound sales goals in a high-velocity environment. 1+ years of sales or customer facing experience Strong understanding of the sales cycle Strong communication and relationship-building skills, with the ability to explain complex solutions to multiple stakeholders. Tech-savvy, strategic, and comfortable navigating sales accounts.

As a global company with employees and clients outside of Quebec, fluency in English as a working language is required for this position. 1-3 years of experience in SaaS outbound sales, preferably with SMB or mid-market retail clients. Ability to cold-call, email, and engage SMB and mid-market stakeholders in complex sales cycles.



Familiarity with POS systems or other software platforms in large organizations.

A flexible work environment that empowers you to do your best work A culture that celebrates performance Versatile paid time off and remote work policies Equity options, because this is your company too Contributions to your pension plan. Training opportunities to grow your skills and career Time off to volunteer and give back to your community Interest groups, employee led networks, social committees to sponsored sports teams Computer purchase program to get your personal Macbook Enhanced parental leave to support growing families We invest in you with continuous learning opportunities, global mobility and benefits designed to support you—all within a driven, diverse and inclusive team that’s passionate about empowering our communities At Lightspeed, we carefully consider a wide range of factors when determining compensation, including your skill set, qualifications, experience, and market data. These considerations can cause your compensation to vary.

We reasonably expect the total compensation for this position to be in the range of $40,000 - $80,000 CAD. Lightspeed also provides a variety of employee benefits including, but not limited to, medical, dental, wellness,



life and disability insurance, RRSP plan and match, paid parental leave top-up, and paid time off.Please note that this compensation information is solely for candidates hired to perform work within Ontario and reflects the amount Lightspeed is willing to pay at the time of this posting. Lightspeed uses artificial intelligence–enabled tools to support certain aspects of the recruitment process; Lightspeed welcomes and encourages applications from people with disabilities.

Accommodations are available on request for candidates taking part in all aspects of the selection process. Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that. We were founded in 2005, in Montreal’s gay village and our original members were all part of the LGBTQ+ community.

The ethos of our business has been about inclusion from the very beginning, and we strive to provide a workplace where everyone belongs. Powering the businesses that are the backbone of the global economy, Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks.

With teams across North America, Europe, and Asia Pacific, the company serves retail, hospitality, and golf businesses in over 100 countries. #

📌 Enterprise Sales Development Representative - Retail (Toronto)
🏢 Lightspeed Commerce
📍 Toronto