We are currently hiring a Lease Administrator to join our growing team!
Crown Lift Trucks is the premier material handling dealer in Canada. We are a leader in the industry and are considered a one-stop shop for all material handling needs. Crown Lift Trucks Canada operates eight full-service branches in both Ontario and Quebec offering complete service solutions including maintenance programs, parts supply, and training.
JOB PURPOSE
This is a contract position with a strong possibility of extension. Prepare, track, and complete electronic documentation workflows, PPSA processes for new and existing lease transactions with the Company's Dealer network. Monthly PAP and invoice distribution, cash application, flow through payments to dealers and AR follow up. Ensure accuracy and completion of all lease documents, including after lease bookings. This position reports to the Crown Credit (Canada) Lease Supervisor.
JOB RESPONSIBILITIES
- Assemble and prepare all necessary paperwork to document recent lease contracts and email required documents to the Company's Dealer network, in a timely manner.
- Track specialty clauses/documents for specific customers to ensure future documentation is consistent and correct.
- Monitor and make sure documents are signed in a timely manner for equipment delivery.
- Respond to external customer inquiries by telephone or email to provide problem resolutions.
- Analyze customer needs and redirect to other resources if needed.
- Answer internal Sales Representative inquiries.
- Assist with issues regarding documentation processes.
- Verify documents are correct and lease documents are complete.
- Audit data entered in the system by other Crown Credit personnel to ensure accuracy and completion.
- Add lease start dates, master lease dates and serial numbers to booked lease documents.
- Monthly PAP process and respective cash application.
- Maintain and reconcile monthly pass-through invoicing on behalf of dealer network and prepare electronic payment forms.
- Maintain the database on the electronic PPSA filing system for all lease transactions, in addition to dealer floorplans.
- Track blanket PPSA filings and keep up on extensions and terminations. Pull PPSA's for bank deals.
- Provide back-up assistance for Crown Credit office support.
- Instruct branch and external customers on document paperwork processes and PPSA filing requirements.
- Perform other duties as assigned.
EDUCATION AND EXPERIENCE
- Post-secondary schooling preferred.
- 1-2 years of related experience preferred.
- Computer skills and working knowledge of Excel and Word programs.
- Demonstrated problem solving and decision-making skills.
- Excellent organizational and data entry skills.
- Excellent communication and interpersonal skills required and demonstrated customer relations ability.
- Able to work independently and as part of a team.
At Crown Lift Trucks, we believe in fairness and transparency. While most of our hiring decisions are made by people, we may use technology, including AI-based tools, to assist with parts of the process such as screening or assessments. If this happens, it is always supported by human review. We welcome applicants with diverse backgrounds and do not require Canadian work experience for this role.
This job posting is for an existing vacancy (not for a future candidate pool).
Please note that we currently require all new hires to complete a criminal reference check to be eligible for employment.
We are an equal opportunity employer. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, Crown Lift Trucks will provide accommodations throughout the recruitment and selection process to applicants with disabilities. If selected to participate in the recruitment, selection, and/or assessment process, please inform Human Resources of the nature of any accommodation(s) that you may require to ensure your equal participation.