Reporting into the Logistics Supervisor, the Dispatcher is responsible for supporting and driving successful delivery of product orders to customers. This is a 24/7 operation with just-in-time deliveries to customers. The role requires night and weekend coverage and the ability to operate in a fast paced environment.

You will be responsible for receiving orders and scheduling delivery logistics, ensuring customer requirements such as providing required documentation are satisfied, communication with key stakeholders, and making changes to the schedule when required in order to ensure on-time delivery to customers. Receive and schedule customer orders (product, hauler/driver, loading time, delivery time/location) and ensure that additional customer requirements, such as required documentation, are provided Identify and resolve delivery issues that may arise to help ensure on-time delivery to customers Provide night and weekend dispatch coverage as required Assist with scale house and ticketing activities Maintain customer and order related data in order/logistics computer software activities Communicate emerging issues and work with stakeholders to resolve delivery issues to help ensure on-time delivery to customers Provide insights into hands‑on and practical improvements that are possible to improve the order and customer delivery logistics process Assist with maintaining, supporting, and configuring software programs that support the logistics process Ensure adherence to policies, procedures, and standards related to customer orders and deliveries Customer Service and Administration ~ Assist with Customer Service and Administration duties including data entry and reporting Experience in dispatch, scale-house,



and/or related customer service Experience in construction materials ordering and delivery Ability to rapidly and effectively coordinate just-in-time deliveries to customers in a quick paced and fluid environment Proven experience with scale house and ticketing operations Ability to effectively both verbally and in writing with stakeholders Computer literacy and basic math skills Available to work nights and weekends Retirement savings program.

Artificial

Intelligence (AI) Disclosure: We may use AI-enabled tools to support certain aspects of our recruitment process, including application screening and recruitment administration. GIP”, is an equal opportunity employer and encourages women, Indigenous peoples, persons with disabilities and members of visible minorities to apply. We believe that world‑class talent makes no distinctions based on gender, ethnic or national origin, sexual identity and orientation, age, religion or disability, but enriches itself through these differences.

GIP will provide accommodations to job applicants with disabilities throughout the recruitment process. Our most valuable asset is our people – comprising our employees, customers, and the public. GIP team members are at the heart of our success in designing and delivering infrastructure projects safely, thoughtfully, and with the highest quality.

It impacts our schools and neighbourhoods, shaping our communities and cities. From demolition, shoring, and foundations to excavation, remediation, structures, paving, and the production of materials, we have the unique ability to self-perform all project scopes without reliance on subcontractors. We are committed to fostering a work environment that embraces Diversity, Equity, Inclusion and Belonging for all so our people benefit from the creative solutions that come from embracing differences.

We focus on recycling and reusing materials by repurposing old roads and reengineering them into new ones, thereby keeping tons of used materials out of our landfills. As we look to the future, we need creative, ambitious, and innovative professionals who can help us to build the world of tomorrow, today.

📌 Equipment Services Dispatcher (Bath)
🏢 01035 GIP Paving
📍 Bath