Logistics is your passion, and you exude confidence, a positive attitude, and take initiative while committing to the main goal of supporting our service technicians and offering customer support. You will evaluate customer calls and match the right technician to every job, while ensuring that the right logistics decision is made to cater to customer demand. Meet daily revenue and sold-hour goals by prioritizing the most urgent and profitable calls.

Relay accurate information to technicians, ensuring proficient, quality customer experiences. Manage the whereabouts and needs of every technician in the field. Record the results of each service call and create report summaries for senior management.

Be professional and establish customer rapport, encouraging repeat business. Respond to customer requests, resolving issues and promoting the brand. Participate in training to boost sales and ensure quick, accurate dispatch of incoming orders.

Update customers throughout the day on the technician’s progress.

Technical Requirements

Proficiency in Microsoft Office Suite (including Word, Excel, PowerPoint) Proficiency in the use of CRM Software and other computer software tools Develop a proven track record in customer service.



good typist and proficient with phone systems. Agile in planning, scheduling, and ensuring the best logistics outcome. Highly customer-oriented with a passion for interaction and helping others.

We keep on growing because we only hire the best, and our customers love us for it. You’ve probably seen our trucks and our ads. How much we inspire ongoing training and education. Our top performers are among the highest paid in the G.You’ll have unlimited earning potential.

Full perks - we pay 100% of your insurance premiums for health, dental, vision, life insurance, and short-term disability. New technology, including iPhone, iPad & access to integrated software. You’ll come to love our company outings, and you’ll build life-long friendships at Dr HVAC.

You will work in a place where you will be appreciated by your team and customers, and where your work has a direct effect on the success of the company. Dr HVAC welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. #

📌 Equipment Services Dispatcher (Brampton)
🏢 Dr HVAC
📍 Brampton