At OPENLANE we make wholesale easy so our customers can be more successful. Competitive pay Medical, dental, and vision benefits with employer HSA contributions (US) & FSA options (US) Immediately vested 401K (US) or RRSP (Canada) with company match As a Dispatcher (Transportation Coordinator), you will coordinate the daily activity within the transportation department, including ensuring timely and efficient dispatch of drivers for pick up/deliveries, coordinating sublet transportation carriers, posting charges, and reporting on transportation department activities to local management and our corporate office. Act as a point of contact for transportation and ensure customers receive prompt, efficient and courteous attention.

Manually or electronically enter data in an accurate and timely manner, including vehicle information, locations, and other documents, into our transportation and inventory management systems. Be familiar with procedures for handling all aspects of customer service. Maintain excellent customer service, strong telephone support and ability to answer or research the answer to customer questions.

Act as a point of contact for transportation services within the VLC, ensuring customers receive prompt, efficient, and courteous attention; Resolve any customer complaints in a friendly, courteous manner. Advise manager or designated supervisor of all serious complaints or incidences. Set a good personal example of attitude and performance.

May assist with onboarding, training, and supporting transportation employees with job related tasks.



Ensure all company vehicles are in safe operating condition by scheduling regular maintenance and ensure weekly van inspections are completed in accordance with our safety program. High School diploma or equivalent. ~Strong customer service and communication skills. ~ Post-secondary education in a related field is an asset.

Bilingual (English/French) is an asset.

Note: This in no way states or implies that these are the only duties to be performed by incumbents in this position.

Range of Hourly: $22.00 - $25.00 CAD (Depending on experience, skill set, qualifications, and other relevant factors.) OPENLANE makes wholesale easy so our customers can be more successful. Our end-to-end platform serves the remarketing needs of the world’s largest OEMs, dealers, fleet operators, rental companies and financial institutions. We're a technology company delivering next generation tools to accelerate and simplify remarketing.

We're an analytics company leveraging data to inform and empower our customers with explicit, actionable insights. And we're an auction company powering the world’s most advanced digital used vehicle marketplaces. Our integrated digital marketplaces and vehicle logistics centers reduce risk, improve transparency and streamline the experience for customers in about 75 countries.

OPENLANE continues to make investments in innovation, strategic acquisitions and integrations to better serve our customers. Headquartered in Carmel, Indiana, OPENLANE has about 5,000 employees and maintains business units across North America, Europe, the Philippines and Uruguay. Together, the OPENLANE brands provide a complete remarketing solution for our customers.

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