Become a key player as the Duty Manager in Swissport's Executive Lounge. Oversee operations, foster team performance, and deliver outstanding guest experiences in a lively airport atmosphere. This essential position reports directly to the Lounge Manager and requires leadership in managing lounge operations.
Candidates with a background in hospitality will excel in this environment. Your ability to inspire staff and address customer needs will enhance our service quality and operational success. Key Responsibilities:
- Provide oversight and direction to Lounge Agents
- Ensure compliance with audits and financial goals
- Coach and manage team performance records
- Support guest services and resolve any issues
- Enforce health and safety procedures effectively
Requirements:
- High School diploma or equivalent required
- 3 years' experience in hospitality management
- Fluent in English and French for communication
- Robust leadership and planning skills
- Flexibility for various shifts, including weekends
Lead the Swissport team in delivering unparalleled lounge experiences to travelers worldwide.