Take on the role of a Functional Business Analyst focusing on CRM solutions with a specialization in Microsoft Dynamics. This position prioritizes stakeholder engagement and process improvement. We are looking for a candidate with at least 15 years of IT experience and 4 years as a business or process analyst.

You will analyze stakeholder needs, model processes, and develop optimized solutions that are both effective and reusable. Thorough knowledge of Agile principles and familiarity with the Secure framework will enhance your contributions in this role. Key Responsibilities:

- Understand and analyze business context and practices
- Document stakeholder needs and objectives clearly
- Model current processes with proposed solutions
- Ensure clarity in requirements for development teams
- Validate the implementation of solutions provided

Requirements:

- Bachelor’s degree in business analysis or a related field
- Over 15 years of experience in information technology
- Minimum of 4 years as a business analyst
- Demonstrable experience with Microsoft Dynamics CRM
- Comprehensive knowledge of Agile methods, SAFe a plus

Utilize your extensive CRM expertise to drive successful project outcomes.

📌 Experienced CRM Analyst with Microsoft Dynamics (Montreal)
🏢 COFOMO
📍 Montreal