POSITION SUMMARY:

Reporting to the Director of Community Connections, the Family Preservation Manager will lead and supervise the Gaw Tlagée Old Massett and HlGaagilda Skidegate teams of Family Preservation Workers (FPW) by providing hands-on guidance and fostering culturally grounded and holistic supports for Haida children and families. The Manager will oversee day-to-day operations, provide coaching and mentorship, coordinate programming, conduct case reviews, and ensure compliance with Haida Child & Family (HCF) standards and reporting requirements.

Key Duties and Responsibilities

Leadership & Supervision

- Provide day-to-day program management, ensuring smooth operations and alignment with Agency goals.

- Provide guidance, coaching, and performance management to FPW’s.

- Promote Haida ways of being and trauma-informed, strengths-based practice across the team.

- Facilitate regular team meetings and case reviews.

- Support staff in developing integrated client service plans and maintaining high standards of practice.

- Address performance issues and foster professional growth through mentorship.

Human Resources

- Lead recruitment for Family Preservation Workers, including developing job postings, screening applicants, interviewing, and making hiring recommendations to the Director of Community Connections.

- Oversee onboarding and orientation for new team members.

- Conduct regular performance evaluations and provide constructive feedback.

- Develop and implement professional development plans for staff.

- Manage employee relations issues in accordance with Agency policies and procedures.

Program Coordination

- Oversee the planning and delivery of family preservation programs, including parenting classes, cultural activities, life skills training, and Family Group Conferencing.

- Support community engagement and inter-agency coordination to enhance family wellness.

- Ensure services are strength-based and aligned with Haida values and wraparound principles.

- Monitor program effectiveness and implement improvements as needed.

Administrative & Reporting

- Maintain accurate program and client records, ensuring confidentiality.

- Prepare monthly and annual reports for the Director of Community Connections.





- Assist with budgeting and resource allocation for family preservation programs.

- Other duties as required to help support our vision, fulfill our mission and abide by our values.

Qualifications & Experience

Core Organizational Requirements

All employees of Haida Child & Family are expected to:

- Hold knowledge of Haida culture, history and the implications of colonization for Indigenous children, youth, families and communities.

- Demonstrate an ability to act in alignment with Xaads Xiináangaa | XaaydaGa Xaaynang.ngaay Haida Ways of Being including working from a foundation and deep understanding of Yahgudáng | Yahguudang | Respect, Gin 'láa hl isdaa uu | ‘Laa guu ga kanhllns Responsibility and Gin ‘wáadluwaan gud .ahl kwáagiidang | Gina ‘waadluxan gud ad kwaagid Everything depends on everything else.

- Build and maintain trusting, positive, and respectful relationships with children, youth, families, community members, partners and colleagues.

- Support the vision, mission, values and strategic priorities of Haida Child & Family.

- Maintain confidentiality and exercise sound judgement when handling sensitive information.

- Contribute to a collaborative, culturally safe, and respectful workplace workplace.

- Demonstrate a commitment to continuous learning, professional growth, and cultural humility.

Position-Specific Qualifications

- Bachelor’s degree in Social Work, Human Services, Education, or related field.

- Minimum 3 years of experience in child and family services, with experience in a supervisory or leadership role.

- Knowledge of Haida Nation, Canadian and Provincial Government agreements and relevant acts, Child, Family and Community Services Act, and social and historical issues impacting Haida People in all communities on and off reserve.





- Ability to balance competing priorities and work under pressure.

- An equivalent combination of education, lived experience, and relevant work experience will be considered.

- Working knowledge of related theories, principles and techniques in family preservation/reunification services.

- Demonstrated ability to lead and inspire a team, including experience in coaching, mentoring, and developing staff.

- Working knowledge of federal, provincial and local organizations mandated to provide health, counseling and child and family services, along with experience in program funding and eligibility requirements.

- Strong understanding of wraparound service models and integrated case management.

- Proven skills in performance management, conflict resolution, and fostering a positive, collaborative work environment.

- Computer literacy for Microsoft Word, Excel, and other relevant software.

- Excellent interpersonal and communication skills, both oral and written.

If you’re interested in this role but don’t meet every listed qualification, we still encourage you to apply. We value a range of experiences and strengths, and we are committed to supporting staff through mentorship, training, and ongoing learning.

Working Conditions

- Travel between communities on Haida Gwaii will be required.

- 35-hour work week (Monday to Friday) schedule but flexibility is needed from time to time based on agency needs, including occasional weekends and evenings.

- Must be able to obtain and maintain a Criminal Record and Vulnerable Sector check.

- Must possess and maintain a valid BC Driver's License and a reliable personal vehicle suitable for work related purposes, including occasional transportation of clients as required.

Pursuant to Section 41 of the BC Human Rights Code, preference may be given to qualified applicants of Aboriginal ancestry.

Closing date: Open until filled

Interested applicants should submit a cover letter, resume, and three professional references, including one current or former supervisor, to [email protected] or by clicking ‘Apply Now’.

Recruitment is managed by Lantern HR & Leadership, who may contact you about your application.

📌 Family Preservation Manager (Masset)
🏢 Haida Child And Family Services Society
📍 Masset