Vertiv is hiring a Field Services HVAC Representative in Montreal region, who will be responsible for service, installation, commissioning, scheduled and emergency service on Liebert cooling products serviced by Vertiv commensurate with appropriate certification.

The Field Service

Representative HVAC is required to establish, promote, and maintain excellent rapport with all customers, co-workers, sales representatives and others as appropriate.

The Field Service

Representative HVAC is also required to maintain continuous communication with CRC, Area/District Offices, and direct manager. Vertiv is hiring a Field Services HVAC Representative in Montreal region, who will be responsible for service, installation, commissioning, scheduled and emergency service on Liebert cooling products serviced by Vertiv commensurate with appropriate certification.

The Field Service

Representative HVAC is required to establish, promote, and maintain excellent rapport with all customers, co-workers, sales representatives and others as appropriate.

The Field Service

Representative HVAC is also required to maintain continuous communication with CRC, Area/District Offices, and direct manager. Capable of working under direct supervision or independently based upon training.

Technical

Render on site and phone assistance to customers. Communicate with appropriate Technical Support on equipment issues Perform work related tasks according to company guidelines for scheduled maintenance Implement Field Change Notices (FCN) according to published guidelines Keep current on Safety Bulletins, Safety Field Change Notices, Field Change Notices, and Service Tips Adhere to work hours policy guidelines – “14 hours rule” Maintain individual inventory in accordance with company policy Provide estimated time of arrival to the Customer Response Center (CRC) where applicable Maintain company property according to company policies. Vehicle, credit cards, PPE, test equipment, laptop, pager, cell phone, et al.

Customer Satisfaction





Provide proper and adequate communication to internal and external customers Provide estimated time of arrival to the customer where applicable Complete scheduled maintenance documentation properly and provide to the customer and local office upon completion of each designated assignment Strive to provide all customers a “first time fix” for their equipment Maintain customer satisfaction rates according to company guidelines Attend Customer Meetings as required Performance Maximize productivity by combining service opportunities Capable of making technical and commercial decisions under pressure Properly evaluate site and equipment for appropriate billing status Perform inventory cycle counts according to company guidelines Maintain proper and adequate level of internal communications to Managers, co-workers, Support Services, electronic communications, et al. Must have a High School Diploma or a Diploma of Vocational Studies (DEP) in Refrigeration ~4th Year Refrigeration Apprentice (Quebec) or Certified Journeyperson with a Refrigeration Qualification 3-5 years relevant industry/commercial experience Must be proficient with electrical / electronic test equipment and fundamentals Must be proficient in reading and interpreting electrical line diagrams and blueprints Technical skills Ability to make in depth site evaluations.

Skills to include: environmental temperature and general operating conditions Independently perform fix/repair techniques based on knowledge Ability to demonstrate proper brazing techniques Capable of completing tasks and return unit to full operating conditions Customer service skills Organizational and planning skills Computer skills Mechanical aptitude Travel is required Flexible schedules (weekends, evenings, and holidays) PHYSICAL & ENVIRONMENTAL DEMANDS Time Travel Required ~Diversity & Inclusion.

Customer Focus

High-Performance Culture Foster a Customer-First Mindset Drive Continuous Improvement We design, manufacture and service the mission-critical infrastructure technologies for vital applications in data centers, communication networks and commercial and industrial environments. With $5 billion in sales, a solid customer base and global reach in nearly 70 countries,



our move to establish a standalone business enables us to deliver greater value to our customers and create new opportunities for our people. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability.

If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to help.Individuals with temporary visas or who need sponsorship for work authorization now or in the future, are not eligible for hire. Certain roles are eligible for additional rewards, including merit increases, annual bonus and stock. These awards are allocated based on individual performance and are role based.

The role is eligible to participate in a comprehensive and competitive benefits program, including medical, dental, disability, PTO, holiday pay, employee and family assistance program, and pension. The successful candidate will embrace Vertiv’s Core Principles & Behaviors to help execute our Strategic Priorities. Inclusion.

High-Performance Culture Customer Focus Foster a customer-first mindset Drive continuous improvement Vertiv (NYSE: VRT) brings together hardware, software, analytics and ongoing services to enable its customers’ vital applications to run continuously, perform optimally and grow with their business needs. Vertiv solves the most important challenges facing today’s data centers, communication networks, and commercial and industrial facilities with a portfolio of power, cooling and IT infrastructure solutions and services that extend from the cloud to the edge of the network. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.

📌 Field Service Representative (Temporary) (Montreal)
🏢 Vertiv
📍 Montreal