Join our team as a Field Service Representative and play a key role in delivering exceptional service to our customers. You will execute service work in office, ensuring compliance with Hitachi Energy's safety standards and project requirements. This role offers the chance to work on advanced power products, build strong customer relationships, and develop technical expertise in transformers and high-voltage equipment.

Perform troubleshooting, repair, installation, testing, commissioning, and start-up of power equipment. Execute transformer installation and maintenance activities, including bushing replacement and leak repairs. Conduct electrical testing of transformers (power factor, ratio, resistance, insulation resistance, SFRA).

Operate and maintain transformer oil processing rigs. Prepare technical reports and customer documentation after site work. Collaborate with sales, marketing, and engineering teams to provide field service expertise.

Mentor other field service employees and support technical training initiatives.



Ensure all site work meets safety requirements and compliance standards. Trade education, college diploma, or university degree in a technical field (electrical, mechanical, etc.).

Minimum 5 years of electrical field service experience or relevant substation/transformer experience. HV knowledge is an asset. Proven ability to troubleshoot and resolve technical problems independently.

Excellent communication and customer relationship skills. valid passport for international travel. Candidate must already have work authorization that would permit them to work for Hitachi Energy in Canada. We pride ourselves on offering a holistic range of competitive benefits to support your financial, physical, and mental wellbeing and personal development.

Medical, dental, vision coverage. Employer-sponsored pension program with generous company match, life and disability insurance. 24/7 employee and family assistance program, comprehensive group insurance, telemedicine service.

📌 Field service technician - maintenance / commissioning (m/f/d) (Waterloo)
🏢 Hitachi Energy
📍 Waterloo