This role requires working out of our Richmond Hill, ON office at least 4 days a week

Address: 1595 16th Ave., Suite 700 Richmond Hill ON L4B 3N9

Classification: Exempt

Summary/Objective The Financial Analyst collects and analyzes internal and external financial information to evaluate the company’s financial position, how financial decisions will impact short- and long-term growth, and make financial recommendations. This role has a strong customer-facing component, serving as a primary point of contact for external client inquiries by managing the billing inbox. Additionally, the Financial Analyst supports other financial functions, including audit request support, invoice processing, and collaborating with the Finance Team to accomplish interdepartmental goals and quotas.

Essential Functions/ Responsibilities

1. Analyzing all billing procedures and identifying opportunities for improvement.
2. Preparing, issuing, and sending invoices.
3. Reviewing invoices to ensure billing accuracy.
4. Communicating directly with clients and other departments, resolving issues, and providing clarifications.
5. Managing the billing inbox, responding promptly, professionally, and accurately to external client inquiries.
6. Ensuring clients' billing accounts are set up correctly and according to their requirements.
7. Maintaining updated records of accounts receivable.
8. Develop financial tools and templates that support decision making in various areas of the company.
9. Work with internal audit team to design and develop internal audit procedures relating to contractual billings, revenue recognition, and month end reporting.
10. Prepare detailed financial reconciliations and follow-up on the differences with different departments.
11. Assist the Finance Team with ad hoc projects.

Supervisory Responsibility





This position does not have any supervisory responsibility or direct reports.

Education and Experience

1. A bachelor's degree in Economics, Finance, Business, Accounting, or related field.
2. 2+ years of financial analyst experience.
3. Excellent proficiency in Excel with ability to query and analyze large amounts of financial data. Familiarity with VBA Macros, SQL, and Tableau is preferred.
4. Excellent written and verbal communication skills, comfortable communicating directly with external clients.
5. Good organizational and time management skills.
6. Solid attention to detail.
7. Ability to prioritize.
8. Excellent communication and collaboration skills – proven ability to professionally interface with functional teams including Operations and IT, as well as third party providers/clients.

Work Environment

This job operates in a professional office environment. This role routinely uses standard office equipment such as laptop computers, photocopiers and smartphones.

Physical Demands

This role requires sitting or standing at a computer workstation for extended periods of time.

Position Type/Expected Hours of Work

This is a full-time position. Days and hours of work are Monday through Friday, 40 hours per week. Occasional evening and weekend work may be required as job duties demand.

Travel

No travel is required for this position.

Other Duties

Please note this is not designed to cover or contain a comprehensive listing of activities,



duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

EEO Statement

Paymentus is an equal opportunity employer. We enthusiastically accept our responsibility to make employment decisions without regard to race, religious creed, color, age, sex, sexual orientation, national origin, ancestry, citizenship status, religion, marital status, disability, military service or veteran status, genetic information, medical condition including medical characteristics, or any other classification protected by applicable federal, state, and local laws and ordinances. Our management is dedicated to ensuring the fulfillment of this policy with respect to hiring, placement, promotion, transfer, demotion, layoff, termination, recruitment advertising, pay, and other forms of compensation, training, and general treatment during employment.

Reasonable Accommodation

Paymentus recognizes and supports its obligation to endeavor to accommodate job applicants and employees with known physical or mental disabilities who are able to perform the essential functions of the position, with or without reasonable accommodation. Paymentus will endeavor to provide reasonable accommodations to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so would impose an undue hardship on the Company or pose a direct threat of substantial harm to the employee or others.

An applicant or employee who believes he or she needs a reasonable accommodation of a disability should discuss the need for possible accommodation with the Human Resources Department, or his or her direct supervisor.

📌 Financial Analyst (Richmond Hill)
🏢 Paymentus
📍 Richmond Hill