Financial Services Representative (BCGEU) - Branch 27 Job Category : Customer Service & Call Centre Posted: Employment Type: Full-Time, On-site Newton Community Branch Vancity is a member-owned credit union built on the principles of inclusion and social justice. A relentless commitment to their values has helped them challenge the status quo and break down barriers since day one in 1946. They have bold commitments to make Vancity net-zero by 2040 across all mortgages and loans and are pursuing strategies on Indigenous banking and to improve the financial resilience of their members.

As a Financial Services Representative , you will build relationships by learning more about our members while assisting them with their banking transactions. This is a Full-time, Permanent role located at Newton Community Branch (Br 27) and reports directly to the Assistant Branch Manager. Performing member transactions consistent with established standards so that a high level of quality service delivery is achieved.

Applying branch service standards, policies, procedures, and controls to meet compliance requirements and mitigate risk. Fully leveraging and utilizing the technical systems available so that the service experience for the member is efficient and seamless. A High School Diploma – At a minimum, you have graduated high school and/or equivalent.

Customer Service

Experience – At least 1 year of working experience interacting with people and businesses in a professional capacity.

Bonus Points:



~ Post-secondary coursework.

Posting

Deadline:** Posted until position is filled. Our permanent employees qualify for attractive benefit packages that can be customized and changed each year to meet their evolving needs. Current employees receive between three and four weeks of vacation allowance per calendar year, and the number of vacation days grows — to a maximum of six weeks per year — as their length of service increases.

In addition, full-time, permanent staff can purchase up to six extra days of vacation through our flexible advantages package. In addition to the 10 statutory holidays in British Columbia, Vancity provides an additional three statutory holidays.

We offer care days for periods of short-term personal illness or emergency family illness, plus opportunities to take unpaid leave for a variety of reasons. At Vancity, we’re dedicated to being an inclusive, anti-racist organization with a workforce that reflects the diversity of the communities we serve. Please note that all shortlisted candidates for this role will be required to complete a background check which includes resume verification, credit check, and criminal record check.

Vancity offers required accommodations in all stages of the recruitment process. If you require any accommodations at any stage of the recruitment process, please reach out to our Talent Acquisition team at [email protected] for confidential support.

📌 Financial Service Representative (Fulltime) (Surrey)
🏢 Vancity
📍 Surrey