Flight Centre - Travel Consultant - North Shore, BC Full time Sales and Customer Service Love travel. Love the thrill of closing a sale.

At Flight

Centre, our Travel Consultants spend their days having meaningful customer conversations, converting enquiries into bookings, and working toward clear sales targets while earning commission on every sale. You will work in a rapid paced, customer facing retail environment where personality, performance, and customer experience all matter. You will be learning multiple systems, navigating a wide range of products, and managing high volume customer conversations, all while building confidence in a dynamic retail environment.

At Flight

Centre, we believe great travel experiences are built through human connection. It’s about understanding what really matters to customers, thinking creatively, and bringing genuine value to every conversation. As a Travel Consultant, you will work full time, on site in one of our retail stores on a rotating roster across a 7 day trade.

This is a target driven sales role where success is measured through KPIs, revenue, conversion, and customer satisfaction. You will take ownership of the customer journey from first enquiry through to booking and follow up, selling complete travel solutions - not just flights. Convert customer enquiries into confirmed bookings through consultative sales conversations Sell end to end travel solutions including flights, accommodation, tours, cruises, car hire, transfers, and travel insurance Build a loyal base of new and repeat customers - from simple domestic trips to complex international holidays Manage multiple customers and communication channels at once (in-store, phone, email)



in a fast-paced retail environment You balance great customer experience with delivering results Minimum 2 years’ experience in travel sales Minimum 2 years’ experience in a customer-facing, target-driven sales role, with a proven track record of meeting or exceeding targets and upselling products or services Strong communication skills and confidence selling in person and over the phone High attention to detail and strong computer skills, with confidence using multiple, complex systems International travel experience High school diploma or higher Availability to work full-time hours, including evenings and weekends Competitive base salary plus uncapped commission Clear performance metrics and transparent earning potential Industry travel discounts and opportunities to experience the products you sell A performance driven team environment that celebrates results and development We understand that our people are our most valuable asset.

Celebrate the success of yourself and others at our regular Buzz Nights and at the annual Global Gathering - You'll have to experience it to believe it!

Love for travel: We were founded by people who wanted to travel and want others to do the same. That passion is something you can’t miss in our people or service.

Personal connections: We are a big business founded on personal relationships.



Diversity, Equity & Inclusion : Commitment to diversity, equity, and inclusion through initiatives like Diversity Day (paid leave to observe a holiday or cultural celebration of your choice) Employee Resource Groups (Racial Equity, Gender Equity, LGBTQ2IA+, Accessibility, Environmental Justice), DEI education initiatives, and equitable practices, including regular equity assessments and inclusive recruitment protocols. We are strongly committed to supporting every single employee in their professional and personal development.

Giving Back: Committed to making a difference through our Corporate Social Responsibility program, which supports nominated charities via volunteering and fundraising, our Office Environmental Program, LEED® Gold-certified office spaces, and 1 paid Volunteer Day per calendar year. Generous paid time off policy Travel perks/discounts National/International Award Nights and Conferences Group benefits including extended health care, dental and vision, gender affirming care, fertility care Insurance including life, ADⅅ, critical illness, long term disability Employee Assistance Program Global career opportunities in a network of brands and businesses This posting reflects an active vacancy that we are currently seeking to fill. As part of our recruitment process, AI tools may assist in the screening and assessment of applications.

Flight Centre Travel

Group’s promise is to provide an environment with equality of respect, dignity and opportunity for all our employees. We value an inclusive and supportive workplace which truly reflects the diversity of our society.

📌 Flight Centre - Travel Consultant - North Shore, BC (British Columbia)
🏢 StudentUniverse
📍 British Columbia