Be part of ASSA ABLOY as a Bilingual Desktop Support Specialist in Lachine, Quebec, addressing IT needs across multiple locations. Provide effective technical assistance for desktop and mobile technologies. In this role, you will deliver first-level support for various hardware and software challenges faced by employees. Your bilingualism will facilitate transparent communication and enhance user satisfaction, while your technical skills will ensure dependability in the workplace.

Experience in desktop support is essential for this position. Key Responsibilities:

- Assist users with desktop, laptop, and peripheral issues
- Handle service desk inquiries promptly and effectively
- Perform software installations and troubleshoot connectivity




- Set up and configure desktop and mobile devices
- Document support requests and collaborate with IT colleagues

Requirements:

- Degree in Information Technology or equivalent
- Bilingual in French and English
- Experience with desktop support environments
- Familiarity with Windows; macOS and Linux knowledge is a bonus
- Strong troubleshooting skills for desktop applications

Bring your expertise and bilingual skills to ASSA ABLOY and help optimize technology support for employees in Lachine, Quebec.

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