Front of House Manager - Barbarella Bar Join to apply for the Front of House Manager - Barbarella Bar role at Concorde Entertainment Group. Are you a seasoned hospitality leader with a passion for creating unforgettable guest experiences? We’re looking for a driven and service-oriented manager to join the Barbarella team at Concorde Entertainment Group.

This is your opportunity to bring your leadership, service excellence, and operational expertise to a dynamic role where your leadership shapes meaningful experiences. As a manager, you’ll be at the heart of our daily operations – inspiring your team, ensuring seamless service, and upholding high standards. From scheduling and training to guest relations and budgeting, you’ll make sure everything runs smoothly while maintaining an atmosphere of warmth, teamwork, and excellence.

Inspired by the chic mid‑century yacht culture of the Italian South & California, we bring the sun‑drenched coastal flavours to our Pacific Northwest. Competitive annual salary + gratuities Exclusive local business discounts & specials Effectively manage consistent cooperation and communication between front and back of house staff. Understand and execute operations of a bustling business using all current HR policies, operations procedures, standards, specifications, guidelines, and training programs.

Forecast sales to formulate goals and assist employees to meet goals. Manage personal promo budget and report any overages to General Manager. Manage cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with restaurant policies and procedures.

Ensure that all team members are trained to anticipate guests’ needs and all are made to feel welcome by delivering responsive, friendly, and courteous service. Delegate appropriate tasks and manage staff workloads.



Provide instruction for staff members and coach employees to improve learning and enhance performance.

Evaluate current practices and processes, immediately recognize potential areas of conflict, and initiate ways to improve current business methods, quality of products and guest service. Occasionally perform physical activities in a variety of environmental conditions that require moderate to maximum strength including sitting, climbing, lifting, balancing, walking, and handling of materials. Use logic and reason to identify solutions and alternatives for a successful outcome in many situations including cost/benefit analysis, sales and product quality, and conflict resolution.

Work overtime when needed and assist the workload of others. Previous experience working events is considered an asset. Advanced knowledge of industry best practices, guest services and food and beverage.

Robust

English communication skills with ability to establish and develop relationships with employees, partners, vendors, and customers.

Experience and knowledge of budget analysis methods, general accounting skills and ability to operate a cash register or POS system. Practiced leadership skills in a hospitality environment and demonstrated ability to manage and train a team while positively influencing employee behavior and development. Ability to maintain professionalism, control, and composure in difficult and stressful situations.

Experience handling employee issues/concerns and executing performance management procedures including performance reviews, disciplinary actions, and terminations.

Valid Food Safe

Certification. Comfortable using Microsoft Office Suite. Must be over 18 as alcohol service and open scheduling availability is a requirement. Mid‑Senior level Full‑time Management and Manufacturing Hospitality #

📌 Front of House Manager - Barbarella Bar (Calgary)
🏢 Concorde Entertainment Group
📍 Calgary