Front of House Supervisor (Restaurant Supevisor) ~ NOC Job Code/Title: NOC 62020 - Food Service Supervisor Front of House Supervisor (NOC 62020 – Food Service Supervisor) Permanent, Full-Time (30-40 hours per week) Language of Work: English Benefits: General Health Insurance (used for any applicable services including dental) Staff meal, Staff Events House of Boateng is owned by Chef Castro and Charlotte Boateng, whose culinary journey began in 2010 with a small catering company in Saanich, BC. In 2019, the business expanded with the opening of House of Boateng Café in Langford, followed by the launch of a retail shop featuring its signature sauces, spreads, and ready-to-enjoy meals. Today, House of Boateng is recognized for its creative cuisine, warm hospitality, and commitment to supporting the local community while showcasing the best of Vancouver Island.

The business is now seeking a reliable and enthusiastic Front of House Supervisor to lead its front-of-house team and help deliver exceptional customer service. Supervise FOH (front of house) staff currently on floor Delegate and coordinate team member duties during each shift, including assigning work schedules and shift responsibilities Manage/Assist with inventory & grocery order, tracking – including maintaining stock, developing par levels Training staff in job duties such as – serving, cleanliness, communication, safety procedures, menu knowledge Staying on top of food quality & service standards of restaurant,



including preparing order summaries for the kitchen team based on customer requests and dietary needs Assisting with the development of menus, policies, and procedures Operating as the main link between FOH staff & kitchen Overseeing e-mails – communicating with clients that require extra services & attention that regular staff cannot make decisions for such as large reservation requests, donations requests, customer feedback About House of Boateng Inc.

Education: High school diploma or equivalent is required Experience: Minimum 2 years of experience in the food service industry, with previous restaurant supervisory experience considered an asset Strong leadership and ability to motivate and support a team in a quick-paced environment Strong customer service skills and commitment to creating a welcoming guest experience Calm, resourceful, and effective in handling customer concerns and unexpected situations Strong teamwork skills with a willingness to assist wherever needed Attention to food quality, cleanliness, presentation, and service standards Adaptable, proactive, and creative in improving service and supporting restaurant operations We especially encourage people from groups that are often underrepresented — such as Indigenous peoples, newcomers, people with disabilities, and vulnerable youth — to apply. We value different backgrounds and believe diversity makes our team stronger. #

📌 Front of House Supervisor (Restaurant Supevisor) (Langford)
🏢 House of Boateng
📍 Langford