Store Manager | G3 MUJI CANADA LIMITED is actively seeking an Store Manager to join our MUJI Atrium location.

The Store

Manager’s main goal is to manage and develop an efficient sales team in order to maximize sales.

Sales

Maximize opportunities for sales by use of merchandise and company reporting tools. Responsible for sales budgets and ensure all staff are aware of targets. Manage profit and loss for assigned location.

Ensure compliance with laws applicable to the retail industry. Maintain highest standards of Customer Service regarding complaints handling and after sales service. Liaising with the local community ensuring promotional activities (e.g. seasonal sales, advertising etc.) Study store trends and make appropriate suggestions to immediate supervisor Determine marketing strategy changes by reviewing store and departmental sales records.

Flexibility to work wide-ranging hours including late shifts, weekends and holidays.

Understands

Store- specific barriers to growth and ensure associates are focused on top priorities to deliver the best customer experience. Work with the Management Team to perfect the customer’s journey with focused customer service training and best seller information.

Ensure

Associates are providing superior sales service in efficient cash handling and appropriate packing of merchandise.

Team Management

Ensure all staff receive appropriate and necessary training.

Ensure Assistant Store

Managers on the team are fully capable of substituting in Store Managers absence. Perform timely and consistent performance reviews in line with MUJI CANADA’s directives.



Ensure that schedule is created to have the right people, at the right time, doing the right work to maximize on driving sales and customer experience.

Adhere to and enforce MUJI CANADA’s Policies and Procedures. Ensure housekeeping standards are maintained. Ensure the store is maintained to MUJI CANADA standards and be fully conversant with procedures required to achieve this.

Maintain staffing levels by recruiting, selecting, orienting, and training employees. Develops team members by working shoulder-to-shoulder to build customer service capability, ensuring best customer experience is delivered in the store. Ensure access to store, outside normal operating hours, is authorized and communicated to immediate supervisor.

Ensure a safe and clean store environment. Take responsibility for security of the store, stock and cash, and liaise with Area Manager or Sales Manager over potential problems. Maintain stock losses to a minimum (maximum of 1% of sales).

Responsible for running twice-yearly inventories. Comply with and enforce the Company’s Health and Safety policy Ability to manage and develop a positive and productive team. Exceptional leadership skills with the ability to drive and motivate performance through effective training and coaching skills.

Must be able to remain in a stationary position during shifts of up to 8 hours This is designed to help you understand your role better.

Work Schedule: Full time associates are expected to have a 5-day availability per week, including at least one weekend day #

📌 Full Time Assistant Retail Store Manager (Toronto)
🏢 MUJI Canada
📍 Toronto