As a Representative - Inside Sales, you will interact with existing customers, to increase sales of the Company's products and/or services. You will obtain, create, and up-sell orders, creating customer satisfaction and adding value to the customer's buying experience. You will focus on proactive selling techniques to add business or expand current book of accounts.

You will collaborate with outside sales to ensure goals are being met. As a Representative - Inside Sales, you will interact with existing customers, to increase sales of the Company's products and/or services. You will obtain, create, and up-sell orders, creating customer satisfaction and adding value to the customer's buying experience.

You will focus on proactive selling techniques to add business or expand current book of accounts. You will collaborate with outside sales to ensure goals are being met. Drive sales growth by providing expert product support and solutions for electrical contractors and industrial, residential, and commercial construction customers, leveraging strong knowledge of the electrical products and services offered by Wesco.

Obtains orders through email and telephone calls, verifies and enters items, transfers orders to fulfillment, explains stock-outs and expected delivery dates. Increases orders by suggesting related items, explaining features, and checks customer’s buying history. Owns, qualifies and develops opportunities passed from marketing, outside sales, and national accounts.

Identifies ways for continuous improvement of processes. Reviews open customer order reports and takes action on open items, including those items that may be at risk in meeting customer’s promised delivery date. Maintains distribution system backorder report, associated customer expediting report and notices, and customer notification.

Reports industry trends, competitive pricing and customer feedback to management.



Electrical knowledge preferred Bachelors’ degree preferred Requires knowledge and experience in sales and sales administration; Familiar with Microsoft Office, and ability to perform basic computer skills Ability to prospect and market concepts to existing and potentially new accounts Ability to work independently with general supervision Ability to travel 0% - 25% This role includes the opportunity to earn commission in addition to base salary, with earnings tied to your individual sales performance.** 29.99 - $37.49 Per Hour This amount is what we reasonably believe we will pay for the position; however, offer amounts may vary based on factors such as geographic location, relevant education, experience, qualifications, skills, shift, or any collective bargaining agreements. For eligible positions, compensation may include participation in a bonus or sales incentive plan,subject to the terms and conditions of the applicable plan documents.

For certain sales roles, Wesco also offers a commission structure that provides additional compensation based on sales results, as defined by the applicable commission plan. In addition, Wesco offers abenefits program for eligible employees, which may include paid time off, medical, dental, and vision coverage, and retirement savings plans. As a leading provider of business-to-business distribution, logistics services and supply chain solutions, we create a world that you can depend on.

Our Company’s greatest asset is our people. Wesco is committed to fostering a workplace where every individual is respected, valued, and empowered to succeed. With a workforce of over 20,000 people worldwide, we embrace the unique perspectives each person brings.

Through comprehensive advantages and active community engagement, we create an environment where every team member has the opportunity to thrive.

Wesco

International, Inc., Employment decisions are made without regard to race, religion, color, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law. This posting is for a current, active vacancy intended for immediate hire. #

📌 Full Time CRM Representative/Account Sales (Burnaby)
🏢 WESCO
📍 Burnaby