Elevate your career as a Full time Customer Service Manager at Longo's. Lead a passionate team committed to exceptional customer service and operational excellence in a vibrant retail environment. Longo's is seeking a dedicated leader to manage the Customer Service department effectively.

With a focus on mentoring team members, maintaining high operational standards, and addressing customer concerns, you will play a vital role in driving sales. Your leadership will inspire your team to exceed company objectives while delivering top-notch service. Key Responsibilities:

- Hire, motivate, and mentor Team Members effectively
- Coach and train to meet high productivity standards
- Resolve customer and Team Member issues promptly
- Uphold health, safety, and merchandising standards
- Monitor competitors and adapt to market conditions

Requirements:

- 2+ years of management experience in customer service
- Strong computer skills and adaptability
- Knowledge of Employment Standards and Food Safety regulations
- Excellent coaching and communication abilities
- Strong creativity for display creation

Lead the Longo's team in delivering outstanding service and operational success.

📌 Full-Time Customer Service Manager Role (Mississauga)
🏢 Longo's
📍 Mississauga