Since 2009, we've been on a mission to bring sustainable fashion to everyone. Our work has gotten love in Drapers and Sourcing Journal, and TIME wrote about how great our CEO, Hali Borenstein, is. We're a global brand with 50+ stores (and counting) around the world, and our own sustainable factory in LA.

Sales Supervisor

No position at Reformation is about the status quo, every team member is passionate about building a company rooted in excellence. Obsessed with customers and sustainability, we use tech to create a unique interaction between our customers, employees, and the Reformation brand.

The Sales

Supervisor will help lead and execute all efforts required to achieve individual store goals. Consistently meet and exceed sales goals Actively lead by example and inspire others to generate clientele and maximize customer retention through engagement and sustained relationships Lead the sales floor to deliver an excellent customer experience through a customer first mindset to build loyal customer relationships Contribute to a technology led in-store experience for customers that both surprises and delights them Maintain extraordinary customer experience feedback scores on service evaluation through NPS. Act as brand ambassador - embody brand values, engage customers on the brand, be knowledgeable in all aspects of this conversation Uphold consistent inventory accuracy and controls in store through regular cycle counts and overseeing inbound and outbound inventory.

Track metrics for BOH fulfillment, mis-pulls, cycle counts & overall inventory accuracy. Provide real-time and weekly feedback on sales,



product and allocation to in store leadership based on sell through and customer feedback Uphold and lead by example with all policies and procedures Display a dedicated approach to motivate and support sales associates Onboard new hires while providing in the moment coaching to improve performance of existing associates Contribute and lead through training and customer experience programs Maintain and manage a skilled, healthy, and productive work environment alongside team in store Minimum of 3 years Retail Experience required.

Experience working with a sales or retail organization and/or operationally intensive business. The wage for this full-time position is $23-25 per hour. Able to work flexible schedule (days, nights, weekends, & holidays if required to meet the needs of the business) Health, vision, and dental insurance for eligible employees ~ Paid vacation, sick, holidays & volunteer time-off for eligible employees ~ Mission based company + casual and entrepreneurial work environment ~We’re committed to building a diverse and inclusive team that reflects the world we want to live in.

All qualified applicants will be considered for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status—in accordance with applicable international, federal, state, and local laws. We get it—studies show that many women and individuals from historically underrepresented communities hold back from applying unless they meet every single requirement.

📌 Full Time Technology Sales Supervisor (Toronto)
🏢 Reformation
📍 Toronto