06 Sep
|
Executive Aviation
|
Halifax Regional Municipality
06 Sep
Executive Aviation
Halifax Regional Municipality
Executive Aviation is seeking an experienced and dynamic General Manager to lead our operation at Halifax Stanfield International Airport (YHZ) . This critical leadership role oversees all aspects of station performance, including customer service and ramp operations, while ensuring the highest standards of safety, operational excellence, and service delivery for our airline partners and passengers. This individual will champion a culture of safety, accountability, and continuous improvement while building a high‑performing and engaged team.
Executive
Aviation is part of a growing national aviation services platform formed through a strategic partnership between Avjet, Executive Aviation (EA), and Executive Flight Centre (EFC) . Together, these organizations combine industry‑leading expertise, operational best practices, and advanced tools across multiple aviation services. Our collective goal is to become the leading aviation services provider for airports nationwide, delivering exceptional service to airline partners while supporting long‑term growth and opportunity for our people.
Joining Executive
Aviation means becoming part of an organization that values performance, collaboration, and the development of its people.
The General
Manager is responsible for the overall leadership and performance of the Halifax operation. This includes managing day‑to‑day airport operations, leading and developing customer service and ramp teams, and ensuring full compliance with company, airline, and regulatory standards.
The General
Manager works closely with airline partners, airport authorities,
and regulatory stakeholders to maintain operational excellence and robust working relationships across the airport community. This leader will set clear goals, measure performance, and continuously improve operational outcomes while fostering an environment that supports team member engagement, development, and career growth . Maintain full compliance with company, airline, and regulatory requirements, including security and safety standards.
Monitor operational performance and implement improvements to enhance efficiency, service quality, and reliability. Champion a strong safety culture and ensure safe working environments for Team Members, aircraft, and passengers. Conduct audits and ensure adherence to regulatory and security directives.
Financial and Business Performance Manage station budgets and control operating costs while maintaining service excellence. Identify opportunities to expand services and generate additional contract revenue. Monitor operational metrics and implement strategies to improve performance and profitability.
Stakeholder and Community Relations Serve as the primary liaison with the airport authority, airline partners, Transport Canada, and other airport stakeholders. Monitor vendor performance and ensure contractual standards are met. Manage efficient staffing models and ensuring alignment with budget.
Participate in recruitment, hiring, and workforce planning.
Ensure all training requirements are met including new hire, recurrent, and local training programs.
Customer Experience
Ensure exceptional customer service for both airline partners and passengers. Coordinate responses to customer feedback and service recovery initiatives when required. 5–8 years of aviation experience in an airline, airport, or aviation services setting ~5–8 years of leadership and operational management experience ~ Experience managing large teams in a 24/7 operational environment ~ Strong organizational and decision‑making skills with the ability to manage competing priorities ~ Exceptional communication and relationship‑building skills with stakeholders at all levels ~ Proficiency with Microsoft Office applications including Outlook, Word, and Excel ~ Ability to obtain and maintain a Restricted Area Identity Card (RAIC) for airport access ~ Flexibility to work wide-ranging shifts in support of a 24/7 airport operation We are committed to building a culture where Team Members are empowered to grow, contribute, and succeed. Opportunities to lead and grow within a national aviation services platform A collaborative culture focused on safety, performance, and continuous improvement A dynamic and fast‑paced airport environment Participation in an Employee Stock Option Plan, supporting long‑term investment and shared ownership in our company’s success If you are a passionate aviation leader who thrives in a fast‑paced operational environment and is committed to building strong teams and delivering exceptional service, we encourage you to apply. #
📌 General Manager, Performance
General Manager, Performance (Halifax Regional Municipality)
🏢 Executive Aviation
📍 Halifax Regional Municipality